Overview
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
AWS Cloud Optimization Success team is seeking a Senior Guidance Content Solutions Architect (SA) who will define and maintain guidance for business and technical architectural guidance in accordance with the AWS Cloud Adoption and Well-Architected Frameworks. We help customers understand how AWS best practices apply to their business, environment, workload, and operational excellence, enabling them to adopt cloud and operate secure, reliable, performant, cost efficient, and sustainable workloads while delivering business value.
The transformation from traditional linear distribution architectures to cloud architectures is accelerating. This senior autonomous role focuses on customer-facing guidance through remote and on-site engagements, and participation in global architecture guidance leadership. You will be a thought leader and a community leader within AWS with a focus on developing prescriptive guidance to help customers identify their business and technical architectural guidance on AWS. You will be available as a consultant during development and operational phases. You will work with product teams to define requirements and features desired by customers. You will be a member of the global architecture subject matter experts, ensuring success for customers that develop and operate workloads in the AWS Cloud. You will also speak at AWS events, develop whitepapers, create and deliver labs, and create other content including reference implementations.
Key responsibilities
* As a trusted advisor, solve complex, large-scale challenges faced by AWS customers, ranging from rapidly growing cloud-native start-ups to global enterprises migrating to AWS.
* As a thought leader, guide a community of subject matter experts to create content that delivers prescriptive guidance to AWS customers; if curation is not possible, author the content firsthand.
* Gather feedback from AWS customers to understand needs and technical challenges and ensure maximum value from AWS as customers scale.
* Collaborate, research, develop, validate, and publish customer-facing technical content as reference architectures, best practices, blogs, and other artifacts.
* Collaborate with and support broader AWS teams, Professional Services, and AWS Partners to deliver maximum value to customers.
* Influence customers and internal stakeholders to adhere to AWS guidance.
* Present advanced guidance content to customers; lead deep-dive education and technology design exercises across the cloud adoption lifecycle.
* Collaborate with product and engineering teams on product definition and bringing new features to the platform.
* Lead large organizational initiatives, serving as a key influencer and contributing to strategic planning.
* Program-manage by creating and validating a strategic roadmap with milestones and reviews.
* Assist with uplift and enablement for customer implementations and capabilities while mentoring other AWS field team members.
* Contribute to the growth of the organization by helping hire, coach, and mentor team members.
* This position may involve up to 20-40% travel.
A day in the life
AWS Global Services includes experts from across AWS who help customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services.
Our expertise includes AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud.
About The Team
Diverse Experiences
AWS values diverse experiences. If you do not meet all qualifications, we encourage you to apply. If your career is just starting or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate — customers range from startups to Global 500 companies relying on our products and services.
Inclusive Team Culture
We foster a culture of inclusion with employee-led affinity groups and ongoing events and learning experiences to embrace differences.
Mentorship & Career Growth
We strive to raise our performance bar and provide knowledge sharing, mentorship, and other career-advancing resources.
Work/Life Balance
We value work-life harmony and offer flexibility as part of our culture. When supported at work and at home, we can achieve more.
Basic Qualifications
* Bachelor's degree in Computer Science or another technical degree or related experience
* Experience as a mentor, tech lead, or leading an engineering team
* Experience in project/program management
* 5+ years of hands-on experience as a Solutions Architect/Consultant (strategizing, business planning, reviewing, deploying, managing and architecting workloads in production)
* 3+ years of experience in technical thought leadership within infrastructure or cloud computing; experience publishing technical blogs and papers
Preferred Qualifications
* AWS certification (e.g., AWS Solutions Architect) or similar cloud certification
* Familiarity with AI/ML/GenAI technologies and their application to content management lifecycle
Amazon is an equal opportunities employer. We believe that diverse workforces are central to success and make hiring decisions based on experience and skills. We respect privacy and data security; see our Privacy Notice for details. We also provide accommodations during the application process where needed.
Company: AWS EMEA SARL (UK Branch). Job ID: A3165590
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