We’re on the lookout for a Bookings & Events Manager to join our team.
Right at the heart of the bar – creating moments of joy.You’ll be there supporting the team to deliver the everyday moments and those stand-out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As a Bookings & Events Manager you’ll:Be responsible for driving sales through managing and increasing pre-booked trade. You'll be the face of the business:
* Oversee the full event booking process from initial enquiry through to post-event follow-up.
* Liaise with clients to understand their requirements and ensure all event details are communicated clearly.
* Drive sales by proactively identifying opportunities to upsell services and packages.
* Manage and develop relationships with both new and existing clients to generate repeat business.
* Ensure all events are executed smoothly, ensuring client satisfaction and high-quality delivery.
* Collaborate with internal teams to coordinate logistics, catering, and venue set-up.
* Manage event budgets, ensuring cost efficiency without compromising quality.
* Monitor and evaluate event performance, suggesting improvements for future events.
* Create and maintain a comprehensive event calendar, ensuring optimal scheduling and resource allocation.
Key skills and experience:
* Proven experience in event management, bookings or sales-driven roles.
* Strong ability to drive sales and meet revenue targets.
* Excellent communication and organisational skills.
* Ability to multitask and work under pressure, ensuring all deadlines are met.
* Strong problem-solving skills and the ability to remain calm under pressure.
* Experience using booking management systems, design my night is admirable but not essential.
* A proactive approach to client relations and sales development.
What you get from us:You’ll be joining a pub company that’s been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
* Management quarterly and annual bonus scheme
* 30% off at all our pubs, restaurants, and hotels
* A reliable hours contract, to give you the security you deserve
* Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
* Exciting range of high street, online discounts and cashback offers
* Fantastic range of apprenticeship programmes to support your career
* A friendly and lively atmosphere, working alongside passionate and diverse teammates
* Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together.
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