LLW - Not Agenda For Change
Main area
Retail Catering Assistant - Subway
Grade
LLW - Not Agenda For Change
Contract
Permanent
Hours
* Full time
* Flexible working
37.5 hours per week (5 days out of 7 day)
Job ref
343-NN HM-FM-A
Site
St Helier Hospital
Town
Carshalton
Salary
£13.85 per hour -Non AFC
Salary period
Hourly
Closing
10/10/2025 23:59
At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values.
Job overview
Retail Catering Assistants (St Helier)
The catering assistant role is responsible for serving and greeting customers in a friendly and efficient manner, promoting coffee consumption by educating customers on various coffee types at coffee outlets at Epsom and St Helier University Hospitals NHS Trust,
This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed the expectations of all patients, staff and various stakeholders. Ensure that all policies and procedures are strictly adhered to in the day-to-day operation of food service to patients and to ensure that a high quality of food is delivered.
Proposed Interview Date - TBC
Main duties of the job
The catering assistant is responsible for serving and greeting customers in a friendly and efficient manner in the hospitality outlets at Epsom and St Helier University Hospitals NHS Trust.
This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed the expectations of all patients, staff and various stakeholders. This role is mainly to work in the Subway as a Sandwich Artist but the role requires work in other retail outlets if required.
Contracts available:
1 - Permanent hours per week, 5 out of 7 days.
Working for our organisation
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Detailed job description and main responsibilities
Please see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.
Person specification
Qualifications
Essential criteria
* Good level of spoken and written English
Desirable criteria
* Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety
Experience
Essential criteria
* Subway experience
* Retail High street experience
Desirable criteria
* Catering and Hospitality experience
* Great customer service delivery
Knowledge and Skills
Essential criteria
* Good level of literacy and numeracy
Desirable criteria
* Knowledge of allergens and cultural needs
Your application: Please ensure that you have read the job description and person specification and that your supporting statement reflects these, as your application will be assessed and scored against these criteria.
References: You will be required to provide 3 years of employment/educational history. We do notaccept references from personal email addresses such as Hotmail, Gmail etc. therefore please ensure you are providing professional working email addresses within your application form. If you are unable to provide professional email addresses and are invited to an interview, please ensure you advise the interviewers of this - otherwise, this may delay your pre-employment checks.
Closing date: In order to streamline recruitment within our Trust, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Shortlisting: You will only be contacted via e-mail/SMS by the SWL Recruitment Hub if you are successfully shortlisted for this post. Please ensure that you check your Trac registered e-mail regularly.
DBS: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
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Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at:
Telephone:
Text:
Email:
Our confidential answering service is available after 5pm.
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Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.