About our client
Our client is one of the world’s fastest-growing commercial real estate firms. They are a privately owned, Principal-led business built on collaboration, innovation and long-term client success. Their culture is inclusive and entrepreneurial, giving employees the opportunity to grow, make an impact and even become business owners themselves.
Responsibilities
* Oversee operational standards and governance across a UK-wide commercial and retail portfolio
* Audit and monitor performance of outsourced FM service partners against KPIs
* Ensure compliance and reporting through CAFM and other systems
* Manage void governance processes and procedures
* Provide technical support and guidance to internal teams
* Support acquisitions, disposals, and development projects from an operational perspective
* Resolve disputes in line with contract requirements
* Build strong relationships with stakeholders to drive best practice and improvements
Required Skills and Experience
* Solid operational knowledge of Facilities Management (commercial or retail)
* Strong stakeholder and relationship management skills
* Experience with CAFM and compliance systems
* Analytical mindset with good problem-solving skills
* Clear and adaptable communication skills, both verbal and written
* Ability to work under pressure and to deadlines
* Organised and methodical approach with attention to detail
* Desirable: FM qualification, NEBOSH, or knowledge of RICS service charge guidelines
Salary - £70,000 + travel expenses. – 12 month contract. Immediate start