The Opportunity
We currently have an exciting opportunity for a Claims Technician within our Real Estate team to join our Chelmsford office. This role will be based in the Chelmsford office for a minimum of 3 days per week.
Reporting to one of the Real Estate Team Leaders, you will be responsible for providing administrative support on all accounts within the Real Estate team.
The role
Your responsibilities will include:
* Ensuring data is accurately input in order to achieve high standards of data quality and management information
* Set up of new claims daily per request of the respective manager
* Assisting account handlers and senior account handlers where applicable
* Personal diary management
* Undertaking administrative duties in accordance with company standards as required
* Dealing with external queries in a professional manner and accurately record conversations/messages
* Liaising with McLarens Loss Adjusters where required
* Ensuring compliance with McLarens’ financial procedures, such as invoicing processes
* Running, checking, analysing and issuing management information reports
* Undertaking projects allocated by the Head of Real Estate
* Attending client review meetings as necessary
* Other ad hoc duties as and when required
Knowledge and Experience
This is an entry level role, and the candidate does not have to have experience in this sector. The successful candidate will demonstrate a focus on quality, communication and organisational skills. An ability to develop strong relationships both internally and externally is imperative. They will have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.