Join to apply for the Senior Intelligence Analyst role at Mitie Cleaning & Hygiene Services
Role Overview
This is an exciting opportunity to join Mitie Intelligence Services (MIS) as part of the Intelligence Hub, in a new role within the rapidly evolving and growing team. This role will be focused on supporting the security operations of a major leading motorsport company with a global footprint. The role will focus on delivering a portfolio of intelligence services to support the organisation in identifying and assessing risks to their people, assets and events, working alongside a range of key internal and external stakeholders.
The Intelligence Hub's remit is to provide an open-source intelligence (OSINT) capability to Mitie, and for Mitie's clients. The Intelligence Hub is responsible for the identification of potential threats to our client's employees and business operations and the delivery of timely, actionable threat intelligence for the purpose of informing and facilitating our clients' decision-making process so identified threats can be mitigated. The Hub also provides major incident communications support in response to a significant incident and bespoke, digital investigation services in response to unique and individual security requirements.
The ideal candidate will have experience of working in a security intelligence-related environment, either within law enforcement, military, government, or the private sector. You will be a confident and assertive decision-maker with the ability to work in a highly dynamic, agile environment, with excellent judgement and written communication skills. Hands-on and driven, you will inspire others with your passion to provide excellent threat reporting to assist client security decision-making and improve business resilience. A comprehensive understanding of global security issues and their associated risks to business is key.
The role will require a minimum of 12 weekends being worked to provide dedicated support to the customer's various global events, taking place throughout the course of the race season.
Key Responsibilities
* Working with the senior client, account manager, Intelligence Hub, and other internal and external stakeholders to create and deliver a range of intelligence products related to a travel risk management service and other service lines relevant to customer security concerns.
* Develop and maintain professional relationships with the customer, gain an in-depth understanding of their operational requirements and promote effective intelligence-based risk mitigation strategies.
* Responsible for the creation of high-quality, relevant, and concise intelligence reports and briefings, covering threats to physical security and travellers such as terrorism, crime, and activism. This will include the production of intelligence products focused on threats to customer people, assets, and events.
* Work with the Intelligence Hub analyst team to support the identification, development, monitoring, and exploitation of open-source intelligence (OSINT) sources to produce timely alerts relevant to customer priority intelligence requirements.
* Deliver intelligence briefings for senior Mitie and customer representatives, both in a strategic context and during live incidents related to national and international incidents.
* This role has the potential to involve line management responsibilities in time but initially this is not required. However, given the expected high calibre and experience of the successful applicant, they are expected to act as a mentor and coach to junior employees.
* There is an expectation of a minimum of 12 weekends being worked through the course of the year covering off major events and this will involve some late/night shifts based on time differences.
* Attending customer meetings as required to brief the strategic intelligence picture, as well as building customer relationships with various internal and external stakeholders at varying levels of seniority.
* Present intelligence and structured reporting to the client leadership and if necessary, wider authorities.
* Complete ad-hoc projects as designated by management or client, on time and to a high standard of quality.
* Ensure compliance with GDPR and Company and Client quality standards.
Key Skills And Experience
* Degree-educated, or an equivalent qualification, in a relevant subject matter area.
* At least three years previous experience of working within a threat intelligence environment, such as within the military, government, law enforcement or security sectors.
* Highly skilled in building and maintaining relationships with customers and partners.
* Ability to formulate logical and measured assessments of risk/threat based on information available while understanding the intelligence requirements of customers.
* Demonstrable experience in processing and analysing both qualitative and quantitative data.
* Excellent verbal and written communication skills, with a high level of attention to detail and fluency in both spoken and written English.
* Reliable, flexible, and discrete.
* Effective time management, and the agility to rapidly pivot between a broad range of time-critical client requests.
* Demonstrable knowledge of the geopolitical and global threat landscape and associated security threats.
* Experience in interrogating and exploiting social media platforms as a source of threat intelligence.
* Desirable Skills and Experience
* Demonstrable high-level knowledge of global events and their security impacts.
* A ‘can do' attitude, with a desire to problem solve and deliver exceptional service.
* Innovative in approach, seeking new and unique solutions to meet the customer's needs.
* Fluency in one or more modern languages desirable.
* Master's Degree or equivalent qualification in a relevant subject matter area.
* Demonstrable experience managing and maintaining intelligence collection plans and online monitoring tools.
Key Relationships and Stakeholders
* Senior client and other key customer security staff (including the customer global security operations centre).
* Intelligence Hub Development Manager, Intelligence Hub Operations Manager and Watchkeeper Team.
Benefits
Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. You can access Salary Finance for financial wellbeing, including options to access earned pay before payday for a small fee. We offer a range of lifestyle benefits through Choices, including potential extra holiday, critical illness insurance, dental treatment, and technology purchases. There are discounts through MiDeals, a cycle-to-work scheme, life cover, enhanced pension contributions, save-as-you-earn, and a Mitie Matching Share Plan. Mitie Stars recognition includes monthly cash prizes and a yearly top prize.
We are committed to an inclusive recruitment process. If you have a disability or long-term condition and need reasonable adjustments, please let us know by emailing us.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Other, Information Technology, and Management
Industries
* Facilities Services
Join our Mitie Team. Together our diversity makes us stronger.
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