Simple Recruitment are looking for an experienced Business Support for a permanent opportunity with our client on the outskirts of Bath.
Monday to Friday
9.00am to 5.00pm with 1 hour for lunch
20 plus 8 days with 1 extra day for every year of service - max 30 + bank hols
3 sick days after probation
Death in service
auto yearly £1k increase on anniversary - none contractual
The Job:
This role is to provide Business Support to a high standard, to ensure efficient operation of the office and to support managers and employees through a variety of tasks related to organisation and communication.
Key Responsibilities:
General Business Support:
* Answering telephone calls and resolving queries or directing them forward to the relevant department as appropriate.
* Greet and assist visitors to the office.
* Maintain office supplies by checking stock to determine inventory level, anticipating needed supplies including placing and expediting orders.
* Accepting and dispatching deliveries at the office. Receive, sort, and distribute incoming and outgoing mail.
* Shared responsibility for answering incoming emails to the admin inbox from various departments and resolving/forwarding on as appropriate.
Technical Business Support:
* Raising purchase orders against requests for equipment etc, from all other departments, including direct sourcing using company credit card
* Receipt of orders from sales, creating new project cases via the CRM platform including the creation of comprehensive notes regarding the customer requirements
* Liaising with the engineering manager to ensure effective management of each new and continuing project.
* Supporting the Business Support Manager on inputting data into the Microsoft Dynamics CRM platform
* Responsibility for the coordination of faulty equipment, both within the office and from customer sites. Undertake regular audits of returned equipment.
* Assisting the Business Support Manager and Finance Manager with the implementation and ongoing maintenance of a new billing platform
* And all other administrative related duties as determined reasonable by the needs of the business.
About You:
* Knowledge of using a CRM system
* Ability to undertake a range of administrative procedures
* Ability to organise and prioritise work
* Ability to communicate in a polite, friendly, and helpful manner in person and on the telephone
* Excellent numerical and literacy skills to undertake a range of tasks
* Good team player with excellent communication skills
Our brief: Simple Recruitment are acting as an employment business on behalf of our client, based on the outskirts of Bath who are seeking a Business Support to join their team on a permanent basis.
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