Job Description
CMDP+ is looking to strengthen their operations team with an Information Governance Lead. Based on 3 days per week (minimum) in your home region hub site, you will provide general services to the CMDP+ team who are currently using a variety of systems including, but not limited to, Bentley ProjectWise and Microsoft products to manage project and non-project information.
CMDP+ is a joint venture between MWH Treatment and Costain and will deliver a range of schemes to maintain and improve Southern Water’s water supply and wastewater treatment works across its region (Kent, Hampshire, East & West Sussex).
Responsibilities
* Regular attendance at sites across the CMDP geographical region spanning Hampshire, Sussex, Kent & IOW, with a minimum of once per month visits to team members in Falmer, Chatham & Hampshire bases.
* Provide line management to the CMDP+ document controllers (both MWHT & Costain) with a joint approach taken between this role and HO IM&S on any JV partner home organisation items.
* Lead CMDP+ member’s adherence to the internal information governance framework to ensure compliance with UK GDPR, Data Protection Act, and internal policies.
* Implement an information management audit schedule, supporting and enhancing the existing teams’ member parameter definitions as the in‑situ subject matter experts.
* Oversee information management audits and assessments ensuring corrective actions are implemented.
* Champion document management processes and systems within the department and project delivery discipline environments.
* Understand and adhere to legal, contract, Southern Water and CMDP document and information management requirements, promoting CMDP+ best interests when participating in client/SDP forums.
* Participate in external audit preparation by providing accurate ‘in‑system’ document packs, registers and evidence trails.
* Deal with escalated enquiries efficiently and effectively.
* Provide support and guidance to operational teams and suppliers in the use of the CMDP systems.
* Ensure training content and provision meets expectations based on participant feedback.
* Collaborate with project managers, engineers, quality teams and business support functions to ensure discipline/departmental document workflows adhere to creation, management and systems storage standards.
* Act as an escalation point of contact for document‑related enquiries, troubleshooting issues promptly.
* Provide assurance to the CMDP Head of Information Management & Systems by ensuring that all records are created, maintained and information exchanged in line with expectations.
* Identify and work with the CMDP+ systems analysts on opportunities to automate governance controls and improve information workflows.
* Provide system permissions guidance and general user support.
* Ensure departmental governance of change is complete before promoting any change to the wider CMDP+ community and beyond.
Knowledge, Skills, and Experience
* Excellent Microsoft Office Suite skills.
* Strong knowledge of data governance and commercial application of standards/processes.
* Experience leading or supporting internal audits.
* Strong communication skills enabling engagement at all organisational levels.
* Ability to simplify complex data/information concepts across a variety of stakeholders – client, internal & external.
* Attendance at team base offices (Falmer, Chatham & Hampshire) on a minimum basis of once per month.
* Full UK driving licence, access to a vehicle and the ability to travel across the whole of the geographic area as required.
About The Team
CMDP is a joint venture between Costain and MWHT and delivers a range of schemes to maintain and improve Southern Water’s water supply and wastewater treatment works in the eastern half of its region (Kent & Sussex).
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