Location: Birmingham (On‑site)
Type of Contract: 1 Year Fixed Term (Maternity Cover)
Shift Pattern: Evenings and Weekends (4‑9pm weekdays & 10:00am - 3:00pm Saturdays) – Part Time – 30hrs per week
Department: Student Wellbeing
About Us: GBS is a higher education provider offering a range of sector‑relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more.
Vision: Changing lives through education.
Team: Supporting students’ well‑being by offering help with mental health, personal issues, and practical concerns such as housing or finances. Providing guidance, crisis support, and promoting a safe, inclusive environment to help students succeed both personally and academically.
Role: Your work within Student Wellbeing will focus on working in partnership with students to identify barriers to learning and provide ongoing support according to their needs. The Student Welfare Officer reports into the Student Welfare Manager.
Note: We are unable to offer sponsorship for this position.
Responsibilities
* Managing student referrals alongside the Student Welfare Manager, acting as a link between the Welfare Office, the relevant academic team, and relevant internal and external services.
* Providing pastoral support to students who may be experiencing social or emotional issues and ensuring students with personal learning plans receive the learning accommodations outlined in the plan and that these are addressed in the classroom.
* Maximising the attendance of students by working alongside the student engagement managers to support students effectively throughout their studies.
* Providing immediate assistance to students on a drop‑in and appointment basis.
* Maintaining accurate student welfare records and information and ensuring confidential records are held and shared in line with GDPR requirements.
* Assisting with the organisation of health and wellbeing social activities and events for students.
Experience and Skills Required
* Bachelor’s degree in the relevant area, preferably health related.
* Prior experience in an adjacent or similar role, preferably within higher education.
* Knowledge of the DDA and SENDA and the ability to implement their guidelines, as well as the JCQ and the range of reasonable adjustments that may apply to students with learning differences and individual needs.
* Experience working with a range of physical disabilities and specific learning difficulties encountered in mainstream schools such as dyslexia, dyspraxia, attention deficit and Asperger’s syndrome.
* Experience selecting and using appropriate assessment materials, scoring results, converting raw scores to derived scores, analysing results, drawing conclusions and making recommendations.
* The ability to discuss students’ needs in a sensitive manner and together plan a programme of additional support to facilitate outcomes of personal targets and tutor targets.
What We Offer
* 25 days annual leave, plus 8 public holidays.
* 1‑day extra leave per year of service, up to a maximum of 5 days.
* Workplace pension scheme.
* Tuition reimbursement for career development courses.
* Flexible benefits: Cycle to Work, Workplace Nursery, Techscheme and much more.
* Perks@Work discounts platform, wellbeing centre and much more.
* Reward and recognition programme.
* £500 award employee referral scheme.
* Discretionary annual performance bonus.
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.
#J-18808-Ljbffr