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Technical support officer | preston | full time

Preston (Lancashire)
Lancashire County Council
Technical support officer
Posted: 19 August
Offer description

Salary £25,185 - £25,989 per annum | Permanent, Full Time, 37 hours per week | Public and Integrated Transport Group | County Hall, Preston

Lancashire is a vibrant and striking place to live and work and it’s also one of the fastest growing locations in the UK. As the fourth largest local authority in the country and the largest in the North, we serve 1.2 million residents. We’re the leader in terms of advanced manufacturing in the country and the 9th largest manufacturing area globally. It’s a key region linking both industry and innovation to a strong local heritage and an area of outstanding natural beauty.

We are currently looking for an exceptional new team member to join our Public Transport team as Technical Support Officer.

The Public Transport Team is part of the Public and Integrated Transport service of the county council. The team's core activities feature contracted bus service provision, public transport developments, interchanges and bus stations, concessionary travel, school transport and rail developments. We also work closely with internal and external colleagues and organisations

This role provides assistance in the production of bus passes for schools and concessionary passes, maintains the database records and financial records for invoicing and debt recovery. Under limited supervision the post maintains, updates and extracts information from systems and databases. The provision of accurate general advice and guidance to the public or service users is an important part of the role and an excellent level of communication is needed at all time. The role can call for the use of higher level text processing/spreadsheet/IT skills that involves the use of a range of software packages. Under supervision provide technical support services utilising a range of practical and procedural knowledge in the School Transport and/or NoWcard teams.

More details about the role and the criteria you need to include within your application can be found on the attached additional information/person specification sheet. If you would like an informal discussion or any further information please contact Ian Barratt on 01772 531267 or Jill McGrath on 01772

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