Part Time Service Advisor – Nottingham MG
Contract Type: Part Time, Permanent
Working Hours
* Monday: 8.5 hours
* Tuesday: 9.5 hours
* Every Saturday: 8:00 AM – 12:00 PM
Sandicliffe, one of the East Midlands’ most trusted and award winning automotive groups, is looking for a Part Time Service Advisor to join our Nottingham MG dealership. If you’re passionate about customer service and want to build your career within a respected automotive brand, this is an excellent opportunity to join a supportive and growing team.
This role is ideal for someone looking for part time hours within a professional dealership environment, with opportunities for development and long term progression.
About the Role – Service Advisor at Nottingham MG
As a Service Advisor, you will be the main point of contact for customers bringing their MG vehicles in for servicing, maintenance, and repairs. You’ll ensure every customer receives a smooth, transparent, and positive experience from start to finish.
This is a key customer facing role within our Nottingham MG service department, requiring excellent communication, organisation, and attention to detail.
Key Responsibilities
* Booking in service and repair work while coordinating workshop and parts availability
* Keeping customers updated throughout their vehicle’s service journey
* Advising customers on additional work when required
* Organising loan vehicles efficiently
* Processing invoices and warranty claims accurately
* Handling customer payments in line with company procedures
* Working towards hours sold targets and maintaining low WIP levels
* Updating and maintaining customer records using our internal systems
* Making follow up calls to ensure customer satisfaction and promote additional services
* Converting inbound and outbound calls into confirmed workshop bookings
What We’re Looking For
We welcome applications from candidates with a strong customer service background, whether or not you have previous dealership experience. You’ll be a great fit if you are:
* Confident in delivering excellent customer service
* Organised, proactive, and able to work in a fast paced environment
* Comfortable working towards targets
* Computer literate with strong attention to detail
* Experienced in a Service Advisor or dealership role (preferred but not essential)
* A holder of a full UK driving licence (desirable)
Why Work for Sandicliffe?
Sandicliffe has been a trusted name in the automotive industry since 1948. We are committed to creating an inclusive, supportive workplace where every colleague feels valued.
Employee benefits include:
* Competitive salary with strong earning potential
* Discounts on new and used vehicles, servicing, and parts
* Access to our Eyecare & Wellbeing Centre
* Cycle to Work Scheme
* Recognition through Sandicliffe Star Awards and long¿service rewards
* Access to our colleague discount shopping portal
* Charity events, fun days, and regular company updates
* Ongoing training and opportunities for career progression
If you’re enthusiastic, motivated, and committed to creating positive customer experiences, we’d love to hear from you.
Sandicliffe is an equal¿opportunities employer and welcomes applications from individuals of all backgrounds, experiences, and abilities.
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