Our work touches the lives of millions of people. WTW Outsourcing Business is dedicated to helping our clients deliver excellent experience to the members of their pension schemes.
This is an exciting opportunity to join WTW Outsourcing Business, as a Lead Pensions Calculation Specialist within the Business Solutions function in Outsourcing Business Technology.
The role will be working alongside other skilled Calculation Specialist (based onshore and offshore) who work on a large portfolio of Pensions DB occupational pension schemes. As the Outsourcing business continues its rapid growth in all areas (supporting some of the largest pension schemes in the country, supporting LifeSight, supporting some of the largest insurers in the pensions market and implementing our OneDB proposition) there is an opportunity to enhance the ways of working in the team and drive efficiencies. A strong knowledge of Guaranteed Minimum Pensions and Equalisation, both GMP and Barber periods, together with strong Defined Benefit knowledge is essential
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
The Role
1. Anticipating client needs (including short-term) and identifying practical solutions to calculation suites.
2. Create tailored client solutions for complex service offerings to provide exceptional experiences to clients.
3. Interact with third parties such as the scheme actuary and solicitors to clarify complex and technical queries.
4. Build confidence in expressing ideas in conference calls or dealing with challenging situations.
5. Providing an efficient, professional service to meet all client needs and to promote the WTW brand.
6. Accountable for the delivery of all projects within your capacity.
7. Work towards developing and optimizing end to end automation.
8. Build on technical expertise/capabilities/skills and contribute towards measurable improvements.
9. Contribute to the implementation of continuous improvement initiatives and single team culture to increase end to end automation efficiencies and results.