Business Analyst
Widnes (Hybrid Working)
£40,278
Permanent, Full Time
Here at Halton Housing, we are looking for an experienced Business Analyst to work across our vibrant organisation.
Hours: 37 hours per week (Monday - Friday)
Duration: Permanent
What You’ll Do:
* Partnering the business area to map out ‘As-is’ and ‘future state’ processes, addressing business problems and identifying areas of improvement
* Produce requirements documentation of what is required to achieve success measures identified for all changes
* Facilitate the solution design with other IT colleagues and external vendors
* Formulate project plans, monitor & report progresses, issues and actions
* Development of rigorous test plans and scripts with users, customers and vendors.
* Carry out end user-training that is required as a result of a normal change request or larger project implementation
* Develop and maintain a network of relationships within business partnering areas to keep informed and up to date on business developments
What You’ll Need:
* Previous experience working in a business analysis or change & improvement function within Housing Management and working across a diverse range of functional areas
* Has good customer service and communication skills (internal and external) demonstrating understanding and support whilst handling/resolving difficult situations or conflict
* Ability to follow defined processes and procedures in an accurate and consistent manner whilst monitoring data, identifying trends, problem solving and escalating where needed
* Can manage core systems and balance conflicting priorities to achieve key project milestones, performance indicators, targets and outcomes
What You’ll Get:
* 30 day holiday entitlement, plus bank holidays
* Opportunity to buy or sell holidays
* Competitive salary
* Electric Vehicle Salary Sacrifice Scheme
* Flexible and Hybrid working
* Supported training and development opportunities
* Health and Wellbeing Cash Plan
* Competitive Pension Scheme
If you want to work in a role that makes a real impact on improving people’s lives and you know you’d be a great fit, please apply today!
We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible