Job Introduction
Gleeson Homes are recruiting for a Regional Office Administrator to provide effective and proactive administrative support to the Regional Managing Director, the Regional Office, and the wider team. This role contributes to providing efficient, high-level support to a senior Director, including the prioritisation of work, diary management, meetings and events coordination, communication, document production, quality assurance, and governance.
We're looking for someone who is passionate about working with colleagues within the region and across different disciplines, with a keen attention to detail and accuracy. The ideal candidate will be passionate about effective communication and administration and wants to proactively contribute to our mission of changing lives by building affordable, quality homes where they are needed most.
Main Responsibilities
At Gleeson Homes, we're genuinely passionate about what we do. We invest in our people and our communities, building homes and changing lives. We're looking for an ambassador of the Gleeson brand who works passionately, collaboratively, and respectfully.
Responsibilities include:
Acting as a first point of contact for all incoming correspondence, including phone calls, emails, and letters, by responding, passing on messages, or highlighting them for a manager's attention.
Managing and maintaining the regional office reception area, including welcoming visitors and assisting them with the regional visitor sign-in process.
Managing company correspondence, including phone calls, emails, letters, and deliveries, whilst displaying the company values of being Passionate, Collaborative, and Respectful to all internal and external stakeholders. When communicating with customers or external partners, contributing to a 5-star customer experience remains a priority.
Managing diaries and organising meetings and appointments, often controlling access to the Director/Manager.
Booking and arranging travel, transport, and accommodation.
Organising events and conferences.
Reminding managers of important tasks and deadlines.
Typing, compiling, and preparing reports, presentations, and correspondence.
Managing databases and filing systems.
Implementing and maintaining procedures and administrative systems.
Liaising with staff, suppliers, and clients.
Collating and filing expenses .
Managing inventory of office supplies, including stationery and multimedia equipment, to ensure smooth office operations.
Identifying and managing internal and external office facilities such as shared kitchen refreshments, signage, and local parking requirements.
Maintaining high standards and order in the office environment, ensuring storage areas are organised.
Assisting regional line managers with preparing for and welcoming new starters to the region, including arranging the issue of their new starter welcome induction boxes, PPE, IT equipment, etc.
Miscellaneous tasks to support the manager, which will vary according to the sector and to the manager's remit, e.g., completing some corporate governance reporting or conducting research.
The Ideal Candidate
Experience working as a receptionist in a professional working environment.
Used to working in a fast-paced office environment.
Administrative experience is essential.
Exceptional organisational and time management skills.
Excellent presentation skills and customer service knowledge.
Excellent communication skills, both written and verbal.
Proficiency in IT, including Microsoft Excel, PowerPoint, and Word.
Benefits:
Generous holiday entitlement of 26 days per annum + bank holidays
Discretionary Bonus Scheme
Holiday Buy Back Scheme
Company Pension Scheme
Private Medical Insurance Scheme
Healthshield membership
Life Assurance Scheme
Share Purchase Plan
Highstreet/ Store Discounts
Development Opportunities
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