NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
We have an exciting and challenging opportunity to join a small team of enthusiastic Vaccinations Admin Support Assistants to support the delivery of NHS Highland’s vaccination programme.
The successful candidate will have strong administration skills with the ability to work in a fast paced, evolving environment.
You will be competent in the use of Microsoft packages, including Word, Excel and Microsoft Teams and be able to demonstrate:-
Excellent customer service skills;
Experience of working as part of a team;
Excellent telephone manner;
Adeptness in using own initiative;
Experience of working in a busy environment;
The ability to multi-task and prioritise effectively and efficiently whilst having the ability to remain calm under pressure;
A sound understanding of confidentiality within a healthcare setting;
Flexible with excellent communication skills.
You will be required to manage referrals for the NHS Highland vaccination programme, including contacting citizens to schedule, book and reschedule vaccination appointments locally and/or via National systems.
You will provide administration support within NHS Highland’s Vaccination Service to ensure accurate records are maintained, be required to manage inbound/outbound calls together with managing emails/voicemails received by the service and provide admin support at community clinics, as required.
Full training will be provided.
Post Holder must be based within the HHSCP or A&B HSCP areas
Informal enquiries should be made to : Margaret MacDonald, Ops Lead, Service Delivery Centre – Margaret.macdonald15@nhs.scot
Please be advised, This role does not meet the eligibility criteria for a Skilled Worker visa or a Heath and Care Worker visa.
NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).
ADDITIONAL INFORMATION FOR CANDIDATES
* You should apply for this post by completing the application process on Jobtrain.
* DO NOT upload a CV as this will not be used for short listing purposes
* Posts close at midnight on the indicated date
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NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.
As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and Social Care values.
Care and compassion
Dignity and respect
Openness, honesty and responsibility
Quality and teamwork