Social network you want to login/join with:
* Salary: £23,000 per annum, plus excellent benefits
* Hours: Monday to Friday, 09:00 am to 17:00 pm with 1 hour for lunch
* Location: Spitfire Lodge, Portswood, Southampton
About the role
Spitfire Lodge is a stunning new development of 73 retirement apartments based in Portswood. We are currently recruiting for a Lodge Manager to coordinate the development.
Churchill Estates Management offers an exciting opportunity for someone who loves working with people, with a background in administration and customer service, to join our retirement development as a Lodge Manager. This varied role allows you to make a positive difference daily in the lives of our Home Owners. You will act as a ‘friendly neighbour’, organizing activities, coordinating the development, managing contractors, completing health and safety checks, and more.
Reporting to the Area Manager, you’ll manage both the maintenance of the property and provide a first-class service to Owners. You’ll be the trusted, on-site ‘go-to’ person, liaising with residents, contractors, suppliers, and internal Churchill colleagues.
This role is vital to the success of the Lodge and the enjoyment of Owners, offering a highly rewarding experience.
About you
Your passion for excellent customer service is essential. With a focus on providing a happy and fulfilling lifestyle for Owners, you’ll have an outgoing, friendly personality and a love of people. You should act with sensitivity and diplomacy, yet possess the efficiency and assertiveness to manage safety and security, demonstrating good judgment and calmness under pressure. While engaging socially with residents, you’ll also be comfortable working independently and using your initiative.
You should be an accomplished administrator, computer literate, with experience in Microsoft Office applications, including Outlook, to support event organization and site maintenance.
This position is ideal for individuals with experience in retirement living, social housing, hospitality, uniformed services, charity, or health & social care sectors. A successful Lodge Manager loves front-of-house work and is committed to delivering first-class customer service with excellent administrative skills.
About us
We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation.
We manage over 200 developments nationwide, overseeing more than 8,000 apartments and providing property services and customer care to over 10,000 retired people.
We are rapidly growing with ambitious plans for the future. Join us and be part of a professional, award-winning, customer-focused team.
Our Company Values TORCH:
Trust / Openness / Respect / Communication / Honesty
How you’ll be rewarded
* Annual holiday entitlement of 24 days plus Bank Holidays
* A day off on your Birthday
* Life Assurance
* Eye Care reimbursement
* Professional development and qualifications
* Thorough induction and ongoing training
* Immensely rewarding work
We are seeking the best candidates who share our values. If you want to be part of our success story, apply today.
We value your privacy. For information on how we process your personal data, please read our privacy policy.
#J-18808-Ljbffr