Supply Chain Analyst
Location: Poole, Dorset
Job Type: Permanent
Salary: £32,000 - £35,000 per annum, depending on experience
Hours: Monday – Thursday 8am – 5pm with a 4pm finish on Friday + free parking
Benefits: Free onsite parking, modern open plan office, 23 days holiday increasing to 28 days after 5 years’ service plus bank holidays + option to buy up to 4 days additional holiday every year, various discounts available for shopping / cinema / gyms etc, death in service scheme, welcoming team environment, regular social events.
Responsibilities
You are recruiting for an experienced Supply Chain Analyst to join a well‑known decorative homeware company in Poole. This business supplies not only the general public but major retail chains such as Dunelm, Laura Ashley and John Lewis.
Working within a small team, you will be responsible for managing product availability and stock levels for key customers alongside maintaining an efficient company stock holding. This role requires a commercially minded approach to decision‑making, balancing customer needs with effective inventory management and consideration of distribution centre impacts.
Success in this role depends on building strong, collaborative relationships with both internal and external stakeholders. A proactive mindset, strong problem‑solving skills, and the ability to adapt to shifting priorities are essential to consistently meet customer expectations.
* Achieve and maintain product availability targets for both internal operations and customer fulfilment
* Effectively manage stock levels to optimise inventory performance and minimise excess
* Work with our FE office and suppliers to manage delivery performance
Key Responsibilities
* Work closely with key customers to maintain stock availability and support ongoing sales performance
* Liaise with our Far East office and suppliers to expedite stock as needed and ensure timely replenishment
* Manage the range change process, working with customers to efficiently exit old stock while ensuring new products arrive in time for planned launches
* Monthly forecasting of key lines in conjunction with customers expected requirements
* Plan and prepare for promotional events, optimising sales whilst maintaining efficient stock levels
* Consistently deliver outstanding customer service, maintaining strong and effective communication
* Support the supply team with additional ad‑hoc tasks as required
* Regularly review divisional performance to identify lines with excess stock within the business. Work with the Account Manager to suggest possible exit solutions
Experience Required
* Excellent IT skills, ability to work pivot tables and lookups is a minimum requirement
* Previous forecasting experience is essential
* Ability to work to tight deadlines and prioritise workload
* Previous supply chain experience in a fast‑moving environment with multiple SKU count
* Able to build and maintain effective and good working relationships with internal and external stakeholders
* Able to take a proactive approach in working with customers and have a commercial decision‑making approach
* Excellent problem‑solving skills
* Excellent communication skills both written and verbally
Benefits
* 23 days holiday increasing to 28 days after 5 years’ service plus bank holidays + option to buy up to 4 days additional holiday every year
* Free car parking
* Various discounts available for shopping / cinema / gyms etc.
* Death in service scheme
* Welcoming team environment
* Regular social events
This is a fantastic opportunity to work with a thriving company where you will play a key part in ensuring Supply Chain runs smoothly.
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