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Housing solutions review manager

Manager
Posted: 1 December
Offer description

4-month contract position with a local authority Summary This is a 4-month contract position with a local authority, focused on providing a professional Review and Appeal service for the Housing Solutions service. The role is crucial in ensuring compliance with legislation and Council policy while maintaining high standards of customer care. Responsibilities Manage the Council’s Housing Solutions Reviews Service efficiently. Conduct reviews of complex cases, including those under legal or political scrutiny. Collaborate with Legal Services, attend court hearings, and provide instructions for legal proceedings. Produce briefing reports and attend case conferences with Legal Services. Ensure statutory decisions withstand political, media, and legal scrutiny. Oversee daily operations of the Homelessness Review Service, including housing reviews for social housing applicants. Monitor service performance and maintain high standards of customer care. Manage temporary accommodation usage during review and appeal processes. Act as the Council’s professional lead for service delivery, policy development, and strategic planning. Deliver training on best practices and legislation internally and externally. Requirements Proven experience in managing housing reviews and appeals within a local authority or similar environment. Experience in interpreting and applying housing legislation, including the Homelessness Act 2017. Strong background in working with legal services and attending court proceedings. Demonstrated ability to lead strategic and operational initiatives in housing services. Experience in managing budgets and controlling costs related to legal processes and temporary accommodation. Qualifications Degree or equivalent qualification in housing, law, or a related field. In-depth knowledge of housing legislation and homelessness prevention strategies. Additional Information Working hours: 35 hours per week DBS required for the role. The role closes soon TODAY, apply ASAP.

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