As the Product Manager for Personalised rewards, you will guide core Machine Learning/AI and Data
Science capabilities from creation through to execution. You
will focus on building data
driven features at scale providing relevant
and personalised rewards to our customers, impacting core business and
customers metrics.
You will be part of the Discovery &
Personalisation product team, responsible for managing the product vision,
strategy and development for a key personalised reward proposition and
associated customer experiences that are key to solving problems related to how
we grow the loyalty of our customers, whilst balancing the needs of the
business and our suppliers.
About the role
As the Product Manager for Personalised rewards, you will guide core Machine Learning/AI and Data
Science capabilities from creation through to execution. You
will focus on building data
driven features at scale providing relevant
and personalised rewards to our customers, impacting core business and
customers metrics.
You will be part of the Discovery &
Personalisation product team, responsible for managing the product vision,
strategy and development for a key personalised reward proposition and
associated customer experiences that are key to solving problems related to how
we grow the loyalty of our customers, whilst balancing the needs of the
business and our suppliers.
You will be responsible for
· Defining and building high-scale, low latency
personalisation service, including definition and tuning of algorithmic
parameters to drive best customer and business outcomes
· A skilled practitioner of Product Management, you
will own, manage and prioritise a quantitative focused backlog to deliver
meaningful improvements across a wide range of Tesco customer touchpoints,
using agreed OKR’s and KPI’s for coverage, relevance and performance
· Leading the development plans: contributing towards
the overall personalisation strategy, defining and prioritising business
needsand working with the different business units to ensure their plans
are integrated.
· Work with other Product Managers, stakeholders,
Data Science and the Engineering teams to deliver the personalisation roadmap
using agile methodologies: prioritising requirements, answering development
questions and resolving issues, always putting the customer first.
You will need
* Knowledge
ofAgilemethodologies, writing effective user stories & acceptance
criteria
* Understanding of
User Research/ Design Thinking concepts
* Understanding of
data science concepts and Machine Learning models
* Strong decision makingandprioritisationskills,especiallywhen multiple trade-offs are involved
Whats in it for you?
We’re all about the little helps. That’s why we make sure our Tesco colleague benefits package takes care of you – both in and out of work. Click Hereto find out more!
* Annual bonus scheme of up to 20% of base salary
* Holiday starting at 25 days plus a personal day (plus Bank holidays)
* Private medical insurance
* 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave
* Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing
About Us
Our vision at Tesco is to become every customer's favourite way to shop, whether they are at home or out on the move. Our core purpose is ‘Serving our customers, communities and planet a little better every day’. Serving means more than a transactional relationship with our customers. It means acting as a responsible and sustainable business for all stakeholders, for the communities we are part of and for the planet.
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We're committed to creating a workplace where differences are valued, and make sure that all colleagues are given the same opportunities. We’re proud to have been accredited Disability Confident Leader and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
We’re a big business and we can offer a range of diverse full-time & part-time working patterns across our many business areas, which means that we can find something that works for you. We work in a more blended pattern - combining office and remote working. Our offices will continue to be where we connect, collaborate and innovate. If you are applying internally, please speak to the Hiring Manager about how this can work for you - Everyone is welcome at Tesco. #J-18808-Ljbffr