Overview
The role of the Receptionist is to provide a friendly and efficient reception and admin support service for the Acomb Garth Community Health Care Centre and Askham Bar Community Centre. Duties may vary from time to time under the direction of the General Manager, dependent on current and evolving Nimbuscare contracts.
Responsibilities
* Providing a reception service for the centre
* Interacting and communicating with patients, clinicians and other staff; this may involve re-booking appointments, providing advice and assistance
* Computer data entry/data allocation and collation; processing and recording information
* Filing and retrieving paperwork both manually and electronically
* Participate in meetings as required
* Escalation of issues to General Manager if required e.g. facilities, H & S
* Provide administrative cover in the event of holiday and sickness
* Manage and prioritise own workload
* Recognise and work within own competence
* To provide and receive routine information verbally or electronically to inform work colleagues and key stakeholders
* To demonstrate a competent level of interpersonal skills when providing information
* Provide payroll support with invoice processing
* Provide administrative support with monthly reporting submissions
* Support with rota fill / clinical staffing where appropriate
About Nimbuscare
Nimbuscare is a not-for-profit organisation that aims to be a collaborative and agile provider that cares for its people and patients. Nimbuscare is based in York and is owned by all the practices in the city, however we deliver services over a wider footprint.
We deliver Urgent Care services in collaboration with the hospital and GP practices in York, Scarborough, Whitby, Malton and Selby. We also provide community-based frailty care, which focuses on treating people in the community where we can.
We are committed to contributing towards a better NHS based on equity, fairness, innovation, collaboration and quality. We are part of the system, and we are here to stay.
To learn more about Nimbuscare please visit our website at www.nimbuscare.co.uk
Data protection and Equality
In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.
Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.
As a Disability Confident Committed employer disabled applicants who meet the essential criteria for this job are guaranteed an interview.
Please advise us of any reasonable adjustments we can make to support you throughout the recruitment process.
Role expectation
You will ensure an efficient and professional reception provision and will work as part of the wider team to ensure a positive patient experience.
Salary
* 21 years old and over £12.21 per hour
* 18-20 years old £10 per hour
* Under 18 years old £7.55 per hour
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