Bright Side Recruitment Ltd is seeking a reliable individual who possesses excellent Customer Service skills to join a growing Bromley (Kent) based family business. The Inbound Sales / Service opportunity is a customer focused consultative sales role that does not rely on cold calling, or direct selling. The business operates in a very specialist area of the home improvement installation industry.
About the Inbound Sales / Service role
This varied, and sometimes fast paced Inbound Sales / Service role is ALL about effective communication, prioritising, estimating, and scheduling.…with a little bit of sales mixed in. Here, you will be assisting potential customers who have enquired about home furniture assembly, fitting and installation services. Working with the customer’s own floor plan, you will be consulting with potential customers throughout the design process.
What are we looking for?
* A passion for delivering excellent customer service
* Excellent verbal and written communication skills
* Proven experience in taking and handling inbound sales enquiries
* IT literacy skills – confident with emails and maintaining a bespoke CRM system
* A warm, calm and collaborative attitude
* A proven ability to work with measurements. and numbers
* Excellent problem solving skills
* Experience in scheduling works, materials, or resources
* A proven ability to organise multiple simultaneous projects
What’s in it for you?
* The opportunity to work with a small, knowledge team
* A full time, permanent role which is close to all amenities and public transport
* A calm and mature working environment
* A very supportive management team
* Full training will be given
If this opportunity sounds like a piece of YOU, then please apply today. Or, if you would prefer, please contact Bright Side Recruitment Ltd for more information