Morgan Hunt are working with a large public sector client who are looking for a Unit4 ERP Senior Support Analyst to join their team and play a key role in maintaining and optimising their Unit4 (Agresso) platform to work in Edinburgh.
Responsibilities:
* Providing 1st and 2nd line support for Unit4 ERP system users across the organization
* Troubleshooting functional and technical issues, escalating where appropriate
* Managing and resolving support tickets efficiently within SLA
* Working closely with Finance, HR, and other departments to support business processes
* Participating in system upgrades, testing, and patching activities
* Maintaining system documentation, user guides, and training materials
* Supporting configuration, workflows, and report building (e.g., using Excelerator or Smart Client)
Essential skills:
* Previous experience supporting Unit4 ERP (formerly Agresso), ideally in a multi-functional environment
* Strong problem-solving skills and attention to detail
* Excellent communication skills and ability to work with technical and non-technical stakeholders
* Understanding of finance or HR business processes is a plus
* Familiarity with tools such as SQL, Excelerator, or workflow configuration is advantageous
£45,000-£51,500 per year
12 month FTC
Hybrid working - Edinburgh based
Please get in touch for further information.
Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
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