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Detailed job description and main responsibilities
For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.
Person specification
Education and qualifications
Essential criteria
* 4 GCSEs or equivalent - must include Maths and English at grade C or above - and NVQ2 in Pharmaceutical ServicesOR 4 GCSEs or equivalent - must include Maths and English at grade C or above plus an NVQ Level 2 in Customer Services and willing to work towards NVQ 2 in Pharmaceutical Services
* At least 1 years' experience in a similar role
Experience
Essential criteria
* Pride in establishing and maintaining high standards of work and attention to detail
* Ability to work accurately and under pressure
* Ability to work unsupervised and alone within departmental guidelines/SOPs
Desirable criteria
* Experience of using computer systems and applications
* Previous experience of dealing with customers and difficult queries
* Work experience in any of the following: Hospital environment Retail/stock control Cash handling/card transactions Reception/telephone work
Skills, ability and knowledge
Essential criteria
* Ability to lead and supervise other members of the team, prioritising and allocating work, ensuring rotas are complied with
* Good organisational skills for example when liaising with Senior Tech to compile rotas
* Ability to deal confidently and directly with all members of healthcare teams and members of the public
* Ability to investigate queries, taking appropriate action, liaising with technicians and pharmacists as necessary
* Articulate with good verbal and written communication skills
Important information about your application
1. All correspondence will be sent to you via the email address you applied from. Please ensure you check your emails regularly.
2. References - please ensure you provide email addresses for all referees for the last three years of employment.
3. We are committed to equality of opportunity and welcome applications from everyone regardless of ethnicity, disability, gender, age, faith or sexual orientation. Appointment will be based on merit alone.
4. Flexible working will be considered in line with Trust policies
5. New recruits are required to pay for their Disclosure and Barring Service check (and admin fee) prior to starting if the role requires a DBS check.
6. We work with 'trac.jobs' to support out recruitment process. If you have any queries regarding this please read this privacy notice.
University Hospitals of North Midlands NHS Trust (UHNM) has been awarded the Gold Award for proudly supporting those who serve. We actively encourage applications from the Armed Forces community.
We will communicate with you regarding your job application via email. Please be aware that we cannot guarantee the security of any emails sent/received via non encrypted format.
If you would like support completing an application form, please contact the recruitment department on 01782 675533 where one of our trained assistants will be able to help
At UHNM we are fortunate to receive a high volume of applications for many of our roles, on this occasion we would reserve the right to close any advert early, therefore please apply without delay!
If you obtained your qualifications overseas, you will be required to provide an official government translation through ECCTIS (formerly known as NARIC). Please note, this is in addition to any professional registration requirements and not a replacement for your qualifications.
If you are currently in the UK on a visa, you must have at least six months remaining on your visa at the time of application to ensure sufficient time for the recruitment and training process associated with the role. The requirement of at least six months remaining on your visa does not apply to a Skilled Worker Visa, as a new Skilled Worker Visa would be required for a new role.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
* JD & PS (PDF, 693.1KB)
* Statement handling - updated from policy (PDF, 33.6KB)
* Policy ex-offenders (PDF, 36.1KB)
* Infection control statement (PDF, 107.5KB)
* DBS Code of practice (PDF, 54.9KB)
* Trust Policy on Managing Risk Associated with Safeguarding Children (PDF, 1.1MB)
* Family Relocation Information (PDF, 1.0MB)
* Speaking Up Policy (PDF, 523.6KB)
* Recruitment Reasonable Adjustments (PDF, 122.1KB)
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