Overview
Quality Control (QC) Manager
Location: Bury St Edmunds
Salary: £40-45,000 pa
Industry: Manufacturing
The Role: We are seeking an experienced and driven Quality Control (QC) Manager to lead our quality function and ensure products consistently meet the highest standards of quality, safety, and compliance. Key focus is on finishing and final inspection within a specialist manufacturing environment. You will be working in a unique environment with an incredibly high end bespoke product range interacting with a variety of decision makers and stakeholders that impact on final product specification. Navigating the variance in product range will be key in performing your core duties as QC Manager. This is a key leadership role responsible for managing the QC team driving continuous improvement initiatives to enhance product quality and operational performance supporting manufacturing flow. You will work closely with Manufacturing, Supply Chain, and Commercial teams.
Key Responsibilities
* Lead and manage the Quality Control team, providing guidance, coaching, and development
* Oversee all inspection, testing, and quality assurance processes across production
* Ensure products meet internal standards, customer specifications, and regulatory requirements
* Develop and maintain quality control procedures, policies, and documentation
* Investigate non-conformances, customer complaints, and quality issues, implementing corrective and preventative actions (CAPA)
* Drive root cause analysis and continuous improvement initiatives
* Monitor key quality metrics and report on performance to senior management
* Collaborate with production, engineering, and supply chain teams to improve processes and reduce defects
* Manage internal and external audits, ensuring compliance with relevant standards (e.g. ISO)
* Support supplier quality management and material approval processes
About You
Essential
* Proven experience in a Quality Control or Quality Management role within a manufacturing or industrial environment
* Strong knowledge of quality systems, standards, and regulatory requirements (e.g. ISO 9001)
* Experience leading and developing teams
* Strong analytical and problem-solving skills, with experience in root cause analysis (e.g. 5 Whys, Fishbone)
* Excellent communication and stakeholder management skills
Desirable
* Degree or equivalent qualification in Engineering, Quality, or related discipline
* Experience with Lean, Six Sigma, or continuous improvement methodologies
* Auditor qualification (internal or external)
* Experience with quality systems such as QMS or ERP platforms
Key Competencies
* Leadership and people management
* Attention to detail and quality focus
* Strong organisational and planning skills
* Data-driven decision making
* Continuous improvement mindset
What We Offer
* Competitive salary and benefits package
* Career progression opportunities
* Ongoing training and development
* Supportive and collaborative working environment
* Opportunity to play a key role in business improvement
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