Job Details
Career Area: Manufacturing
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Title: Manager Quality
Salary Grade: £66,000+ per annum depending on experience
Location: Shrewsbury
Benefits:
* 25 days annual leave
* Up to 18% Bonus
* Car Allowance £625 per month
* Contributory pension scheme - Caterpillar will double the employee's contribution Up To 10%
* Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
* Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.
About IPSD
Caterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L Cat® and Perkins engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.
Job Summary
Oversees the administration and continual improvement of quality management systems.
What You Will Do
* Developing quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of manufactured products.
* Recruiting, developing, and leading staff to accomplish personal and organizational goals, adhere to policies/procedures and promote a culture of continuous improvement.
* Communicating adherence to client requirements, product or service specifications, and ensures that their expectations are met to achieve high customer satisfaction rates.
* Managing process to achieve compliance for internal quality audits and coordinate external on-site audits; analyzing all product development and manufacturing procedures to identify deviations from quality standards and recommend and implement corrective actions.
* Driving change based on data; reviewing reports to review with quality assurance, production, management, and engineering personnel to solve quality issues.
What You Have
* Degree or equivalent experience desired
Skill Descriptors
Lean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes.
* Manages the adoption of lean manufacturing principles across the organization.
* Teaches others about how lean approach integrates operations, customers, logistics and product development.
* Consults on work cell design and plan layout in support of lean principles.
* Consults on the use of lean approaches across multiple functions.
* Trains others on key lean measurements and tools and techniques for measuring performance.
* Participates in detailed planning for implementing and monitoring lean manufacturing.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
* Identifies and documents specific problems and resolution alternatives.
* Examines a specific problem and understands the perspective of each involved stakeholder.
* Develops alternative techniques for assessing accuracy and relevance of information.
* Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
* Uses fact-finding techniques and diagnostic tools to identify problems.
Quality Management System (QMS): Knowledge of Quality Management System's (QMS) functions, features, and capabilities; ability to design, implement, test, and maintain Quality Management Systems to consistently meet customer requirements and regulatory compliances.
* Adheres to the process, requirements, and documentation associated with QMS.
* Contributes to the development of business case analysis for a new QMS functionality in the system.
* Explains and analyzes quality indicators and metrics relevant to one's business unit or function.
* Monitors key interfaces and criticalities related to QMS.
* Reviews various QMS products and service providers available in the market and lists their applications.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
* Provides prompt and effective responses to client requests and interactions.
* Monitors client satisfaction levels on a regular basis.
* Alerts own team to problems in client satisfaction.
* Differentiates the roles and responsibilities in a business relationship.
* Works with clients to address critical issues and resolve major problems.
Important Notes
This job description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
EEO Statement
Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply.
Work Location and Sponsorship
This position requires working onsite five days a week. Visa Sponsorship is not available for this position.
Posting Dates
March 26, 2026 - April 10, 2026
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