Connect with what you'll do
In the role you'll:
Work with managers and leaders across all teams and our subsidiaries to deliver outstanding people practices
Lead on the continuous development and optimisation of our people systems as well as maximising the efficiency from our processes and administration
Make sure we pay people correctly and remain within our people budget
Provide advice and guidance to managers and employees on all employee matters, ensuring a consistent approach across the organisation
Ensure any employee relations issues are resolved quickly and effectively
Lead initiatives to drive employee engagement and retention including managing benefits, rewards, and recognition activities
Ensure that people policies are fairly and effectively implemented at all times
Compile, analyse and present people metrics, dashboards and management information so we can ensure compliance and use the data intelligently to drive better business performance
Lead the administration team through regular one to ones, coaching and reviews to make sure we're super easy to do business with for our employees and always thinking one step ahead of what our employees might need
Work with the wider People, Learning and Wellbeing team to attract top talent and support future workforce planning needs
Maintain our Glassdoor page so it promotes our employee focused activities
Stay up to date with relevant employment laws and regulations to make sure we always remain compliant
Act as a champion in various employee related groups
Keep your ear to the ground to prevent issues from escalating
Connect with how you'll do it
We're looking for someone with experience of:
Working at a senior HR generalist level in a fast paced environment
Providing strategic and operational advice and support to management at all levels
Delivering outstanding people practices that drive high levels of employee engagement
Using systems to extract, analyse and interpret data and drive service improvements
The key behaviours we expect in the role include being able to:
Role modelling our values: We know our stuff / We make it happen / We care
Demonstrating inclusive behaviours, respecting and embracing difference and listening to other people's unique perspective
Communicating passionately and authentically across different channels, adapting your style and methods to meet the needs of a diverse range of customers and colleagues.
Effectively planning and prioritising by focusing on the things that will make the biggest difference
Making brilliant decisions using your wisdom and experience
Resolving issues by being flexible and open to trying new ideas
Demonstrating great interpersonal skills to build confident, collaborative working relationships
Being confident and assertive in dealing with challenging behaviour and situations
Building trust by doing what you say you will
Holding your hands up if you make a mistake and quickly re-focusing to put things right
Remaining curious to bring fantastic new ideas to your role which stretch you and improve the customer experience
Being a great team player and doing what it takes to keep the business moving forward
The ability to create an environment where people feel comfortable to be themselves, treating everyone as equals and encouraging a contribution from all.