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iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors, including the US Department of Homeland Security, the UK Home Office, NHS, Eurostar, the Australian government, the Singapore government, UBS, and more.
Diversity at iProov reflects the customers we serve, emphasizing equality and inclusion. We foster a culture where individuals of all backgrounds feel confident, included, and able to contribute fully to our purpose.
The Role
Reports to: Biometric Operations Lead
Location: London, UK (Hybrid - at least once a week)
Compensation: £40k-£45k (Base) + 10% Bonus + Equity + Benefits
We are hiring a Biometric Operations Analyst to join our Science team as we continue to scale rapidly.
Key Responsibilities:
1. Optimize the biometric platform by understanding configuration impacts and identifying underperforming models.
2. Facilitate deployment of new biometric systems/models, ensuring thorough evaluation and performance tracking.
3. Design and utilize analysis and diagnostic tools, collaborate with Data Team, and work to eliminate bias.
4. Investigate customer concerns by managing tickets and analyzing platform performance.
5. Work with Product and Engineers to assess risks related to front-end changes through data analysis.
Qualifications and Skills:
* Experience with BigQuery and working with large datasets.
* Ability to understand complex systems and component interactions.
* Strong analytical, organizational, and communication skills.
* Problem-solving skills and a curious, learning mindset.
Benefits:
* 25 days annual leave + 8 bank holidays, with additional days based on service.
* Growth Shares after 6 months.
* Salary sacrifice schemes including Pension, Cycle to Work, Electric Car Scheme, Nursery Scheme.
* Work overseas for up to 2 weeks.
* Private health options, wellness programs, and discounts through the Vitality Programme.
Note: Due to the nature of our work, passing a UK Security Clearance check may be required.
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