As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You'll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to end-user premises. We offer a competitive salary, an expensed van, a performance-related bonus, and a range of benefits supporting your financial, physical, and mental wellbeing. Here’s what you can expect to do:
1. Leverage your hands-on fibre experience to manage and maintain network performance.
2. Diagnose and resolve network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service.
3. Utilise advanced diagnostic tools to assess and troubleshoot network issues efficiently.
4. Manage complex installations and repairs, adhering to safety protocols, and complete tasks promptly on the day of service.
5. Adapt to evolving operational needs and diverse environments, including outdoor installations and network centres, with a readiness to travel as required.
You should have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing, and fibre splicing. Additional requirements include:
* Core network fault-finding and problem-solving skills.
* Experience auditing safe systems of work.
* Experience with OTDR / IOLM testing and knowledge of PIA for duct and/or pole installations.
* NRSWA - units 2 and 10.
* SA001 and SA002 Smart Awards.
* A valid UK driving licence.
This role requires travel across Chester, St Helens, Bolton, and Rochdale, with a fully expensed van provided.
As the UK's largest fibre-only network and a proven wholesale challenger, we are setting new standards for digital infrastructure. Our network is designed from scratch for the internet—greener, more reliable, and future-ready. Our products lead the market on speed, value, and service, helping businesses innovate, communities thrive, and supporting economic growth locally and nationally. This is your opportunity to improve internet connectivity and daily life for many.
We are proud to be a Times Top 50 Employer for Gender Equality, endorsed by WORK180, and a partner of Diversifying. We are committed to the Armed Forces Covenant and are a Disability Confident Employer. Our Employee Networks ensure everyone's voice is heard, fostering a sense of belonging and pride. Discover more about our culture and values at The CityFibre Way.
We offer comprehensive support to help you thrive both inside and outside of work, including tools for career growth and a flexible benefits package. Benefits include 25 days of annual leave, a day off on your birthday, a day off to support a charity or organization of your choice, private medical insurance, and family-friendly and menopause policies.
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