Overview
Would you like to join Europe\'s leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Reception Supervisor to join our team. As Reception Supervisor you will act as Duty Manager in leading the Reception team to welcome our members and providing a premium experience. Working alongside the management team, you will lead and mentor the Reception team to provide service excellence to all of our members whether this is face to face, or through telephone queries.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
Responsibilities
* Act as Duty Manager in leading the Reception team to welcome members and provide a premium experience
* Lead and mentor the Reception team to provide service excellence to all members, whether face to face or via telephone queries
Benefits
* Free Club Membership for you and your family
* 50% Discount on food and drinks
* Discounts on Swimming, Tennis Lessons, and Personal Training
* Opportunities for Career Advancement through internal training and development
* Wagestream App: Get paid on demand
* Access to our Benefits Suite
About you
As Reception Supervisor, we are looking for someone who:
* Has previous experience managing a customer service led team
* A n overall passion for customer service
* A team player, with strong communication and collaboration skills
* Ability to work in a fast-paced environment
Join us and help us create a thriving and inclusive culture. Together, we\'re more than a Club!
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