Typical duties will include
* Inputting of reactive calls onto in-house & client systems
* Issuing jobs to Engineers
* Categorising & resourcing correct labour resource according to geographical need.
* Handling calls from clients, engineers and suppliers with regards to ongoing reactive or PPM work. Issuing Electronic Purchase Orders within assigned spend values.
* Providing cover for other team members during periods of sickness and annual leave
* Working closely with Contract Manager and engineers.
We are seeking to recruit an experienced Sales Support Administrator to work at a site in Wythenshawe, Manchester. This is a permanent role paying up to £22k pa, full time - 40 hours per week Monday - Friday.
The ideal candidate will have previous experience in handling all aspects of administration duties and dealing with customers, have excellent attention to detail, good knowledge of MS Office (Excel, Word, etc.), an excellent telephone manner, smart and well‑presented, able to communicate at all levels and work on own initiative.
Applicants should also have a minimum of 3 years administration experience.
Qualifications
* Ideally have a technical knowledge background (but not essential)
* Buying and/or purchasing experience
* Experience of working within the building services sector – a distinct advantage
* Be familiar with FM, Building Services or maintenance sector operations
* Have accounts and contracts administration experience – desirable
* Be willing to work “hands‑on” and complete general administrative duties
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