ServiceNow Enterprise Architect - 3 months - Remote - Rate Neg on Experience - Outside IR35
Key Responsibilities
Enterprise Architecture & Strategy
* Define enterprise-wide ServiceNow architecture and platform strategy.
* Align ServiceNow capabilities with business goals and enterprise IT strategy.
* Create architectural roadmaps, standards, governance models, and best practices.
* Lead platform modernization and digital transformation initiatives.
* Ensure scalability, maintainability, security, and compliance across implementations.
Solution Design
* Design end-to-end ServiceNow solutions across modules such as:
* ITSM
* ITOM
* ITAM
* HRSD
* SecOps
* IRM/GRC
* SPM/PPM
* CSM
* Develop technical architecture documents, workflows, integration patterns, and data models.
Technical Leadership
* Provide leadership and mentorship to developers, administrators, and solution architects.
* Lead architecture review boards and design workshops.
* Guide Agile delivery teams on ServiceNow best practices.
* Support proof-of-concept and innovation initiatives.
Required Skills & Experience
Technical Skills
* Strong expertise in the ServiceNow platform architecture.
* Deep knowledge of:
* ITSM
* ITOM
* CMDB
* Discovery
* HRSD
* SecOps
* IRM
* App Engine
* Experience with:
* CSDM
* IntegrationHub
* Flow Designer
* UI Builder
* Service Portal
* Workspace
* MID Servers
* Strong understanding of:
* REST/SOAP APIs
* Enterprise integrations
* Cloud architecture
* ITIL frameworks
* Security and governance principles.
Preferred Certifications
* ServiceNow Certified System Administrator (CSA)
* ServiceNow Certified Application Developer (CAD)
* ServiceNow Certified Implementation Specialist (CIS)
* ServiceNow Certified Technical Architect (CTA) — highly preferred
* ITIL Foundation / ITIL Expert
* TOGAF certification preferred.