My client is a specialistclinical trial supply companythat pride themselves on delivering an exceptional service to their customers and have built strong partnerships and networks on a global level to enable them to provide the best products for a variety of clinical trials. Due to expansion, they are seeking a Logistics Co-ordinator with pharmaceutical experience to support operations and compliance activities within their European Head Office in Limerick. This role will be part office/home based. Key Responsibilities: Co-ordinate and execute the shipping of products on a global basis ensuring all activities conform to GDP Creation and management of shipping documents, internal and external, on a global basis Management and execution of inbound deliveries with the warehouse(s) including scheduling, receipt of products, stock inventory reconciliation Arrange transportation and orchestrate deliveries to meet customer demand with limited delay, including but not limited to; obtaining shipping costs, scheduling collections and deliveries, resolving issues and seeing the process through all the way through to delivery Handling import and export procedures as required, with the courier and/or warehouse Supporting the arrangements for shipping hazardous products Temperature monitoring of shipments and the associated tasks to include documenting and escalating excursions and deviations to Senior Management. Courier relation support and key contact for courier requirements Warehouse relation support and key contact for shipping and distribution Support reviews of freight costs, transportation rates, and route validations Proactively identify opportunities to reduce shipping costs (inbound and outbound) with strategies such as group collections for orders Operational reporting and administration tasks Maintain a thorough understanding of the required Standard Operating Procedures (SOP); and ensure ones actions are in line with the SOPs and Good Distribution Practice Ensure that the highest level of service is delivered to clients and service providers Maintain a thorough understanding and knowledge of the SOPs and internal polices and ensure one acts in accordance with these at all times Maintain a high level of communication both external with suppliers, vendors and clients and internally with the team Work closely with the Clinical Trial account management team to ensure that the product collection and delivery process is streamlined for every customer order and effective communication is achieved Maintain a high level of accurate documentation in line with internal policies and procedures Ensure that objectives set within company KPIs are achieved in line with strategic company goal Provide cover and support to the Operations and Compliance manager as required, in particular during periods of annual leave Skills required for the role: Logistics and/or distribution experience is essential Experience in shipping pharmaceuticals products is a preference A good and thorough understanding of GDP is desirable A passion to provide excellent service levels Potential educated to degree level but not essential Ability to work without supervision utilising own initiative but very much a team player The ability to multi-task and to work well under pressure Excellent self-planning and organisational skills High level of attention to detail Able to provide proactive solutions to resolve issues in an effective and swift manner Negotiation skills Proficient in MS Office packages such as Excel and Word This role is a Monday Friday role 37.5 hours per week. 3 days from home and 2 days in the office Tuesday & Thursday.