Pertemps has a new opportunity available!
We are actively looking for a Connections Support Admin based in the Hellaby area.
We are seeking an organized and customer-focused individual to join our team as a Connections Support Coordinator.
In this role, you'll provide vital admin and coordination support to manage new electricity connections, alterations, and disconnections. You will act as the link between customers and internal teams, ensuring enquiries and projects run smoothly from start to finish.
Job Details
* Working Week: Monday - Friday
* Working Hours: 8:30 - 16:30
* Annual Salary: £25,000 - £28,000
* Duration: 6 Month Contract
Key Responsibilities
* Screening connection applications received from customers for completeness and permit or easement requirements.
* Releasing schemes to Connection Technicians with accurate information to contact customers and confirm work details.
* Producing estimates for low voltage connections in compliance with standards and internal rules.
* Handling customer requests related to disconnections, diversions, unmetered supplies, and street lighting.
* Ensuring estimates are accurately derived from the internal price book.
* Supporting colleagues within the connections team.
* Managing daily workload to comply with regulatory standards.
* Supporting Connection Technicians to provide excellent customer service.
Key Competencies
* Customer Service
* Planning
* Decision Making
* Time Management
* Communication Skills
* Teamwork
Qualifications and Attributes
* Minimum of 2 A Levels or equivalent qualifications.
Essential Experience
* Customer Service experience
* Proven time management skills
Desirable Experience
* Knowledge of the distribution network
* Electrical or utilities background
If you are actively seeking a new role and meet the above criteria, please apply now with your CV.
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