We’re looking for a Property Services Administrator to join our friendly, values‑driven team and help us make a real difference for our tenants, colleagues and communities because at Caredig, together we proudly create great places to live and work.
If you thrive in a customer-focused environment and want to play a meaningful role in ensuring people have safe and well-maintained homes, this could be the perfect next step for you. This is a great opportunity to develop your skills, build your career and be part of a team that truly makes a difference.
* Role: Property Services Administrator
* Contract: 35 Hours per week, Monday to Friday, Permanent
* Salary: £26,897 per annum
* Location: Swansea
* We do not offer sponsorship
Closing Date: Wednesday 1st April 2026 at 23:59pm
Interview Date: Wednesday 15th April 2026
About the Role
As our Property Services Administrator, you’ll play a key part in turning around empty homes, coordinating inspections, contractor visits, safety checks and updates—keeping everything running smoothly and on time.
You’ll also:
* Support our wider Property Services team with customer enquiries, complaint logging.
* Record‑keeping and day‑to‑day admin.
* Regularly liaise with colleagues, surveyors, contractors, tenants and other stakeholders.
* Above all, you’ll deliver a friendly, solutions-focused service that reflects our values of kindness, trust, innovation and accountability.
If you enjoy being organised, building positive relationships and finding solutions, you’ll feel right at home here.
About You
We’re looking for someone organised, proactive and people-focused. You’ll bring:
* Experience in a customer-centred administrative environment
* Excellent customer service and communication skills
* Strong organisation, prioritisation and problem-solving abilities
* High attention to detail with accurate record keeping
* Confidence using multiple IT systems
* A collaborative approach and a commitment to equality, diversity and inclusion
We want you to live our values through your attitude and behaviours towards colleagues, tenants, and stakeholders. It is essential that you champion and demonstrate these Values in all you do.
* Kind
* Trusting
* Accountable
* Innovative
We welcome previous experience working as:
Administrators, Repairs Administrators, Scheduling Coordinators, Housing Assistants, Customer Service Advisors, Office Coordinators, Helpdesk Advisors, Compliance Administrators—or any role with relevant transferable skills.
If you’re eager to develop in a property, housing or customer-focused environment, the Property Services Administrator role could be an ideal fit.
Why Join Us?
As a Property Services Administrator at Caredig you'll enjoy:
* 28 days annual leave (excluding Bank Holidays), increasing up to 33 days with long service
* Free Healthcare Cash Plan
* 24/7 Employee Assistance Programme
* Eligibility to apply for a Blue Light Card
* Fully funded and supported Training (if not already achieved), Career Progression
* Life Assurance 3x salary
* Pension scheme with up to 8% organisation match opt-in
* Enhanced Sickness and Maternity/Paternity leave pay
Join us as a Property Services Administrator and help us proudly create great places to live and work.
How to Apply
Please feel welcome to contact Debbie Mills on who will be happy to answer any questions you may have about this role.
Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.