We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. Our Values are: Open and fair: We are fair, open, and transparent. Nurture and develop: We help and encourage everyone to be their best and do their best. Engage and empower: We talk and listen to others, working together as one. Create and innovate: We embrace new ways of working to continuously improve. Own and be accountable: We work together to deliver the best services for our residents. Value and respect: We put diversity and inclusion at the heart of all we do. What is the job role? As an Administration and Finance Apprentice, you will play a key role in supporting every aspect of the Business Systems and Continuous Improvement service. Your responsibilities will include: Support users of our Adults and Children’s social care case management systems, including assisting users in resolving system issues, configuring new options within the system such as addresses and new user accounts and developing guidance notes for new processes and system functionality. Providing support for our Financial Assessments and Financial Operations teams, including processing invoices, adding care packages onto the case management system, analysis of finance information, assisting in the processing of charges and updating financial control spreadsheets. Provide administrative support for our service’s Digital Transformation and Programme Management teams. Gain experience across the diverse areas of the Business Systems and Continuous Improvement service while you work towards the Level 3 Business Administrator Apprenticeship Standard. You will undertake the Level 3 Business Administrator Apprenticeship standard. Further information for this apprenticeship can be found on: https://skillsengland.education.gov.uk/apprenticeship-standards/st0070-v1-0 This apprenticeship role is a fixed term contract for 21 months in line with the length of the apprenticeship training. The post will be based in our offices at One Friargate, Station Square, Coventry, United Kingdom. All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). Who are we looking for? We are looking for applicants that have: Strong numerical skills and attention to detail An understanding of what excellent customer service means Strong IT skills, including the ability to use a variety of programs for word processing, data entry, and presentation of documents An understanding of data protection and the importance of confidentiality If you need help or support to complete your application, please visit our accessibility page to see how we can assist you. Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria: Members of the Armed Forces and veterans Are currently in care or have previously been in care If you consider yourself to be disabled or if you have a long-term health condition For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. Closing date: 31st May 2026 Pre-interview and assessment date: 6th – 24th July 2026 Interview date(s) (Face-to-face): 20 th July - 7th August 2026 The pre-interview is a short session to give the candidates further details of the apprenticeship role and to help them understand what to expect from and how to prepare for the final interview. Did you know that there is support available to help you with your application? If you would like support in completing your application or have any questions about our recruitment and selection processes, help is available at The Job Shop. We would recommend that all applicants take advantage of this service in order to maximise the chances of being shortlisted. Address: West Orchard Way, Coventry CV1 1FY Phone: 024 7678 5740 Email: jobshop@coventry.gov.uk Website: http://www.coventry.gov.uk/jobshop About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards & benefits package which includes: Flexible working arrangements An outstanding local government pension scheme Great opportunities to develop with access to accredited courses. Access to an award-winning Occupational Health Service Salary Sacrifice Scheme