West Road Surgery is looking for a Care Navigator/Administrator for a busy GP Surgery in Westcliff on Sea. The post is for 22.5 hours per week, Monday to Friday 14:00 to 18:30.
Duties can include but are not limited to, reception duties answering phones, booking appointments, sign posting patients to appropriate services patient registration, scanning letters and processing (electronic and hard copy) and read coding in a timely manner and in accordance with current policies.
You will provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
You will have excellent communication skills, a compassionate and friendly nature who can operate in a busy environment with a range of people and professions, as you will be working with our clinical and administration teams.
This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients, ensuring every contact is of the highest quality.
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