Receptionist / Front Desk team member (part-time)
Located in Stonehouse Business Park, The Lansdown Clinic is a multi-disciplinary clinic serving a large and expanding catchment area. We are passionate about working as a team to help our patients back to full fitness with client wellbeing at the forefront.
This is an exciting opportunity for a professional, self motivated and flexible individual looking for part time hours within a growing local business.
We are seeking to fill one part time position (18 hours per week) across the following shifts:
Monday 07:30 - 13:30
Tuesday - 07:30 - 13:30
Thursday - 13:30 - 19:30
The role: Reception / front of house duties including but not limited to:
* Meeting and greeting patients
* Answering the telephone and emails
* Booking appointments (electronic system)
* Taking payments (credit cards and cash handling)
* Dairy / schedule management for clinicians
* Maintaining clinic standards
* Support at offsite events as required
* Ensure the smooth running of the reception area at all times
We need our team members to be:
* Welcoming, caring, understanding, empathetic - you will be the first voice/face of the clinic
* Strong organisational skills with attention to detail is essential
* Able to work on own initiative whilst enjoying working as part of the team
* People person - able to connect across our client base
* Good communicator - verbal and written
* 'Yes' I can / positive mindset
* Experience with pc tools preferred but not essential
* Flexibility - holiday / sickness cover and the occasional Saturday morning to provide cover
* Prior experience is not required but may be an advantage - full training will be given
Additional Requirements:
Ideally with some experience of working in a clinic or healthcare setting, but not essential as full training will be provided. A background within an administrative or front desk setting would be advantageous.
What we offer
* Employed position with competitive rates of pay
* Holiday pay and pension contributions
* Small, friendly, experienced team
* On site free parking
Please forward CVs and a cover letter to
Job Types: Part-time, Permanent
Pay: From £12.21 per hour
Benefits:
* Company pension
* Free parking
* On-site parking
Education:
* GCSE or equivalent (preferred)
Experience:
* Customer service: 1 year (preferred)
* Administrative experience: 1 year (required)
Language:
* English (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person