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Sales support administrator

Inverurie
National Tube Stockholders Ltd
Sales support administrator
£20,000 - £25,000 a year
Posted: 4 October
Offer description

JOB DESCRIPTION

BACKGROUND

John Bell Pipeline Equipment Co Limited (JBP) is the market leading supplier of Line pipe, Pipe-fittings, Valves & Steel requirements. We are committed to excellent sales and after sales service. On time delivery & quality assurance are key to our success. Members of the global Bianco Group, we have access to over 500,000 tonnes of stock throughout Europe

Operating from two locations in Scotland; Aberdeen and Grangemouth, JBP have successfully built up a reputation for offering quality products and service. JBP is a well-established business with over 40 years of trading, situated at Thainstone, Inverurie.

ROLE DETAILS

JOB TITLE: SALES SUPPORT ADMINISTRATOR

DIRECT REPORT TO: SALES SUPPORT LEAD

DEPARTMENT: SALES SUPPORT TEAM (INVERURIE)

LOCATION: INVERURIE

OVERVIEW

As part of the support team the successful candidate will provide support to all departments of the business including progressing orders, taking and transferring calls and assisting company management where required.

The successful candidate will need to work closely with the Internal Sales and Procurement Teams as well as the warehouse. This role would be ideally suited for a school leaver or somebody looking to take their first steps in to industry.

HERE ARE SOME OF THE EXCITING THINGS YOU'LL GET TO DO:

· Working as part of the Sales Support team to assists all functions and departments within the business.

· Telephone/reception duties (taking/transferring calls and welcoming visitors)

· Picking note to delivery note conversion

· Collating and ordering stationery and consumables

· Assisting company management as required

· Other duties as assigned

PROFESSIONAL SKILLS AND REQUIREMENTS

· Drive, ambition and enthusiasm to deliver results

· High level of verbal and written communication skills

· Ability to work in a fast-paced, deadline driven environment

· Able to receive and process information via the company stock and sales system, and be capable of detailed communication with colleagues and managers.

· Effective record keeping and organisational skills

· Computer literacy: Excel, Word, Outlook, Internal Stock System

· A basic understanding of pipe, fittings and flanges would be advantageous however training will be provided.

COMPETENCIES

· Self-motivation – ability to manage and prioritise your own workload

· Communication – ability to receive and convey complex information in a clear and concise way

· Perseverance – able to overcome issues using innovation and problem-solving skills

· Team Player – are multi skilled and willing to assist others to get the job done

· Planning & organisation – adept at handling and coordinating many work scopes at the same time

SUCCESSFUL PERFORMANCE INDICATORS

· Team performance

· Meeting and exceeding targets

· Internal customer satisfaction

· Speed and Effectiveness of service delivery

· Compliance with regulations and procedures

Job Type: Full-time

Pay: £20,000.00-£25,000.00 per year

Benefits:

* Company pension
* Free flu jabs
* Life insurance
* On-site parking
* Private medical insurance

Work authorisation:

* United Kingdom (required)

Work Location: In person

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