Job Description
Do you have what it takes to elevate food safety and quality standards across an entire continent?
A global leader in the Quick Service Restaurant industry is looking for a Quality Assurance Tech Manager to take charge of quality assurance and food safety across South Africa and Sub-Saharan Africa. This is a high-impact role for a technically strong, solutions-driven individual who is ready to work across borders and make a meaningful contribution to the integrity and safety of an iconic brand.
Key Responsibilities:
1. Define and implement QA and technical strategies for food products and packaging
2. Lead compliance efforts with global QA standards and local regulatory frameworks
3. Support the approval and ongoing performance of suppliers across 22 African markets
4. Manage quality improvement projects and risk mitigation strategies
5. Coach and build capability among suppliers and franchisees
6. Oversee the handling of customer complaints, product recalls and quality issues
7. Conduct audits, product cuttings and spec sign-offs across supplier facilities
8. Collaborate cross-functionally with local and global teams to ensure product integrity
9. Champion best practices through data analysis, KPI reviews and supplier development
Requirements:
10. Bachelor’s degree in Food Science, Food Technology or equivalent
11. 2–4 years' experience in QA & FS within the food industry (QSR experience advantageous)
12. Strong understanding of food safety systems, regulatory compliance and supplier quality management
13. Excellent communication, stakeholder engagement, and cross-functional collaboration skills
14. Comfortable working independently and managing complex, cross-border projects
15. Exposure to international QA programs and tools (e.g. TrueView, GFSI standards) preferred
16. Willingness to travel regionally for supplier visits and audits
EE Disclaimer:
All positions will be filled in accordance with the company's Employment Equity plan. We encourage people with disabilities to apply.
Application Unsuccessful Disclaimer:
If you do not receive feedback within two weeks of your application, please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.