Job Description
Client Affairs Officer
£42,771 - £45,750 per annum
Fixed Term 1 year
We are looking for someone to join our very busy team over at Dockside. If you have ever had to make decisions about your own finances, think about how it would be to manage the finances of multiple people that you have no history of, you have no understanding of their wishes, their likes or dislikes, most of the time you have no idea about their work history or if they have any savings or other assets. Your job as a Client Affairs Officer is to investigate, build up a history of your client and make best interest decision on their behalf, in relation to their finance. This is not always an easy task as you often have limited information. The job is highly rewarding when you realise what a difference you have made to your clients life when their finances are in order. Why not apply for a job that gives you daily challenges, we are looking for;
Experience and a good understanding of Court of Protection rules in relation to Deputyship for Property & Affairs
Knowledge of state benefits
Experience of visiting clients in their own home or at designated sites
Have a good knowledge of accountancy practices in relation managing clients monies
Good understanding of IT software packages ( Local packages and Microsoft)
Be able to manage own caseload
Experience of reconciling client accounts( income and expenditure)
If you would like to know more about the job, please contact Frances Bastien on or Kehinde Dada CV's will not be accepted. Please respond to the person spec attached to the JD
Please view JD here
closing date: 6th March 2026
IMPORTANT: If you are an LBN member of staff and applying for this role as a secondment you should note that secondments are subject to the agreement of your current employing service. Please ensure that you inform your line manager of your intention to apply for the post in the first instance.
Additional Information
We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us.
The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by .
About Us
The London Borough of Newham is located only 5 miles east of London. It is well positioned with access to all major networks in London and the south east. It is well connected by public transport with, bus, tube and DLR. When the Crossrail service opens it will call at Custom House close to our council offices and also Stratford station and from there to central London. The London City Airport which serves major European cities is located at Royal Albert Dock. Newham has the youngest overall population in the country. It was one of the six host boroughs for the 2012 Summer Olympics and contains most of the Olympic Park including the London Stadium. It has a thriving arts quarter with the Theatre Royal Stratford East offering excellent entertainment for all the family. There is the University of East London which has two campuses in Newham, one in Stratford and another next to the regenerated Royal Albert Dock. It also has a large Westfield shopping Centre in Stratford which has all the major retailers there.