We are currently recruiting for a Day Concierge to work in a high end residential development based in the heart of Canada Water.
You will have the responsibility of delivering the highest levels of customer experience and service to all residents, guests, contractors and the clients. You will also be a people person that goes that little bit further to get to know the residents and build strong relationships with them on an individual level, whilst always being completely professional, courteous and respectful. For any support in the place they call home, you will be their first and primary point of contact for any support they may require.
Hours: 4 on 4 off / 07:30-19:30
Salary: £25,000
Location: Canada Water
Ideally, you'll have all or most of the experience we're asking for:
* Previous experience within the hospitality industry, preferably within a similar role
* Significant experience providing exemplary levels of customer service
* Experience in managing contractors and building works within a busy development
* Awareness of general fire, health & safety and security
* Proven ability to and handle confidential information with professionalism and discretion
Responsibilities
1. Meet and greet the residents and answer enquiries by telephone or from callers to the desk.
2. Assist the residents, guest...