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Trainee Claims Handler Permanent, Dorking
Client:
F4P
Location:
Dorking, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
7f6ee95b6e18
Job Views:
22
Posted:
12.08.2025
Expiry Date:
26.09.2025
Job Description:
Have you just completed your A Levels and are looking for a career path? Unsure what to do?
Due to expansion, we are seeking additional Trainee Claims Handlers to develop a long-term career within the motor claims department. Training is provided for the first two years, with salary increments every 4 months to support your development as a Claims Negotiator.
As a member of the Claims team, you will be trained to investigate, negotiate, and settle claims over a 2-year milestone training period.
You will be assigned a small number of claims initially, including Credit Hire and non-serious Personal Injury claims, to start building your own claims portfolio.
Performance reviews, including salary increases, will be conducted every 4 months during the training period, based on performance.
Key Responsibilities of the Trainee Claims Handler
* Investigate assigned claims thoroughly.
* Communicate with policyholders, solicitors, and others via telephone and written correspondence.
* Maintain accurate estimates on outstanding claims to ensure appropriate reserves are set.
* Work within the team to ensure all claims are settled timely.
* Support team colleagues as needed to enhance overall performance.
* This role is primarily office-based.
Skills, Knowledge & Experience Needed
* Experience working in an office environment.
* Experience providing excellent customer service.
* Willingness to learn.
* 5 GCSE passes or equivalent (grades 4-9 / A-C), including English Language & Literature, and Mathematics.
* A-level qualifications, preferably in Maths, English, or Business.
Benefits and Package
* Starting salary of £[amount missing]
* Salary reviews every 4 months for the first 2 years, then annually.
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