Abbey Attachments Ltd was established in Manchester, UK in 1984. We're an independently owned business specialising in the supply, service, and support of forklift attachments and innovative material handling safety solutions for the UK forklift industry.
About the vacancy
Immediate start for a motivated and detail-oriented individual to join our small, supportive team as aCustomer Service Apprentice. This is an ideal opportunity for someone looking to begin their career in a professional and friendly environment.
* Handle incoming and outgoing communications - including emails, calls, and post - ensuring timely and appropriate responses
* Organise and coordinate meetings
* Maintain up-to-date records and filing systems
* Communicate with clients to provide updates and request any outstanding documentation
* Demonstrate a professional and polite telephone manner at all times
* Confident use of Microsoft Office, including Outlook, Word, Excel, and PowerPoint
* Strong written and verbal communication skills
* Well-organised, with the ability to prioritise tasks and manage a varied workload effectively
* Comfortable dealing with colleagues and clients in a professional and confident manner
* Ensure all data is processed and stored in line with relevant legislation, with full regard for security and confidentiality
* Accurately input and update internal data systems as required
* Process documentation quickly and accurately to support team operations
* Receive and manage client files, uploading key information to online portals (full training will be provided)
You will receive the following training:
* This qualification requires college attendance one day a month
What skills are we looking for?
* Customer care skills
* Analytical skills
* Logical
* Creative
* Initiative
* Non judgemental
Qualifications
* Essential : English (GCSE - C/4 or above or equivalent)
* Essential : Maths (GCSE - C/4 or above or equivalent)
Outcome
* We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship
The starting salary is £15,600 a year for 37.5 hours Monday to Thursday, 8.00am - 4.30pm, Friday 8.00am - 4.00pm.
The apprenticeship will run for 1 Year 9 Months.
We are based at Barlow Fold, Manchester Road, Bury, BL9 9SU
Please do not contact the employer directly, all applications and enquiries for the advertised vacancy should be made via Bury College.
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