Storage Giant is one of the UK’s largest privately owned self‑storage providers, with a reputation for excellence since its establishment in 2007. With 16 operating locations and plans for further expansion, the company offers high-quality self‑storage units and flexible office spaces across its sites. Storage Giant is committed to delivering top‑tier facilities and exceptional service to consistently exceed customer expectations. Recognized as the "Best Self Storage Provider 2025," the company takes pride in the dedication of its team and its customer‑focused approach.
Hours: 40 hours per week | Rota’d shifts between Monday to Friday (07:00–19:15), Saturday (08:55–18:15) & Sunday (09:55–16:15)
If you’re a natural leader with a talent for team management and a passion for delivering exceptional customer experiences, we want to hear from you! Join Storage Giant as a Branch Manager at our thriving Cardiff branch.
This is an exciting opportunity to be part of one of the UK’s leading private self‑storage providers – an established fast‑growing company with a strong presence across South Wales and the Midlands, and ambitious plans for continued expansion.
What’s In It for You:
* Work‑life balance
* 28 days holiday (inclusive of bank holidays)
* Free on‑site parking
* Quarterly achievable commission
* Recognition programs
* £250 reward for employee referrals
* Employee discounts for friends and family
What You’ll Be Doing:
* Coaching, leading, and motivating your team to deliver exceptional customer service and achieve sales and financial targets
* Reviewing performance data to identify areas for improvement and resolve issues
* Winning new business, upselling, and managing existing accounts
* Ensuring smooth branch operations, including cleanliness, store presentation, key holder, and alarm responsibilities
* Overseeing the letting of storage rooms and office space, merchandise sales, and following up on customer enquiries
* Processing card and BACS payments, and supporting credit control
What We’re Looking For:
* Minimum 2 years of management experience within a customer‑facing sales, retail, or hospitality environment.
* Flexible/available to work scheduled hours including weekends
* Hold a full driving licence and have access to own vehicle (preferred)
All applicants must have the legal right to work in the UK.
Please note: Storage Giant does not offer visa sponsorship at this time.
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