Title: Operations Manager Type: Temporary (initially 2-3 months) Hours: Full Time (40 hours per week, 5 days from 7) Salary: £35,000 - £40,000 Location: Inverness Job Purpose: To lead, grow and manage commercial operations, focusing on events, hospitality, and venue hire. This hands-on role involves team leadership, customer engagement, and strategic development to maximise revenue. Key Responsibilities: Develop and manage all events, conferences, hospitality days and services. Oversee and organise hospitality and sponsor engagement. Recruit, train, and manage flexible hours staff and volunteers. Independently manage the commercial facility. Ensuring all Facility operational records, H&S logs, and staff training documentation are compliant, accurate and up to date. Liaison with suppliers for all facility management contacts (IE hygiene and waste management). Develop and manage venue bookings and coordinate with external providers. Manage budgets, monitor costs, and optimise profitability across all operations. Negotiate supplier contracts and develop pricing strategies. Develop and support marketing and promotional campaigns to maximise demand. Promote events communications via social media and app. Regular reporting to the Board of trustees on financial and operational matters Person Specification: Essential Experience : Minimum 4 years experience managing events in hospitality similar sectors. Proven track record in team leadership and customer service. Experience managing a facility independently, including compliance and staff training records. Demonstrated ability to manage budgets, including forecasting and financial reporting. Desirable Experience: To have, or be willing to work towards, the Scottish Personal Licence. SCSSSA/REHIS Food Hygiene Certificate or equivalent. First Aid at Work certification. PVG check Skills & Attributes: Strong leadership and organisational skills, including forecasting and events planning. Excellent communication and negotiation abilities. Proficient in hospitality software (CRM, POS) and Microsoft Outlook. Ability to work under pressure and adapt quickly.