Are you an IT enthusiast looking to take your first steps as an apprentice in the industry? With a starting salary of £ 24,796, an opportunity to gain a Microsoft certification as well as your level 3 IT support qualification, this could be the role just for you!
Baltic Apprenticeships and Ripon Grammar School are delighted to be recruiting for an IT Support Apprentice! Classed as the "Top State School in the North" by The Sunday Times, and one of the UK's leading grammar schools, Ripon Grammar School is offers both day and boarding education for their students, pride themselves on being not only a place of learning, but a community! Based in Ripon, the ideal candidate is someone who has the confidence to work with both staff and students alike.
In this role, you'll work towards your level 3 IT Support qualification, delivered by our expert training team at Baltic Apprenticeships.
A Typical Day in the Job:
1. Unpack, configure and rollout new ICT equipment (software and hardware) as directed by Systems Manager.
2. Diagnose and resolve day-to-day problems relating to computer equipment and software in a timely manner via the school's helpdesk system.
3. Provide friendly and efficient first line support for networking and application issues.
4. Deliver hardware and resources to work areas and classrooms as required.
5. Install, configure and support audio-visual equipme...