Job title: IT Manager
Location: Bolton (on-site)
Job Type: Full-time, Permanent
Salary: up to £35k DOE
About the Role
We are a specialist law firm providing legal services in credit hire and motor claims litigation. With a growing team and modern offices, we are committed to delivering excellent client service while maintaining a secure, efficient, and technologically robust working environment.
We are seeking an experienced and proactive IT Manager to oversee IT infrastructure, systems, and security while ensuring smooth day-to-day operations and reliable technical support across the organisation.
The ideal candidate will have previous IT management experience within a legal environment and will be comfortable taking ownership of technology systems, driving improvements, and supporting staff with technical issues.
Key Responsibilities
* Manage and maintain IT infrastructure, including hardware, servers, networks, and systems
* Provide technical support and troubleshooting for staff across the organisation
* Oversee case management, document management, and legal software systems (Proclaim development experience desirable)
* Ensure data security, system backups, and disaster recovery procedures are in place
* Manage user accounts, access permissions, and system security in line with GDPR and company policies
* Monitor system performance to maintain reliability and minimise downtime
* Coordinate and manage relationships with external IT service providers and vendors
* Install, configure, and maintain hardware, software, and networking equipment
* Develop and implement IT policies, procedures, and best practices
* Support IT projects, upgrades, and system improvements
* Ensure compliance with data protection and cybersecurity standards
* Provide guidance and training to staff on IT systems and security awareness
Role Requirements
* Minimum 2 years’ experience in IT management within a legal practice
* Proven experience managing IT infrastructure, networks, and systems
* Knowledge of legal case management and document management systems
* Strong understanding of cybersecurity, data protection, and GDPR compliance
* Experience supporting Microsoft 365, Windows environments, and cloud-based systems
* Excellent problem-solving and troubleshooting skills
* Ability to manage multiple priorities under pressure
* Strong communication skills with the ability to explain technical issues to non-technical staff
* Experience managing IT vendors and service providers
* Relevant IT qualifications or certifications (desirable)
What’s on Offer
* Competitive salary
* Free on-site parking
* Hybrid working negotiable
* Monday to Friday, 9am-5pm with 1-hour lunch
* Opportunities for career development and training
* Supportive and collaborative working environment
* Company pension scheme
* Modern office environment with up-to-date technology
* Chance to contribute to IT strategy and development
If you are interested in this role please APPLY or send your CV to Beth @ Simpson Judge Legal
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