Auto Windscreens is one of the UK’s fastest growing and leading automotive glazing companies, innovation is at the heart of our business whether it be robotic lifting devices, wet weather canopies or new windscreen bonding equipment that will set even in damp or freezing conditions. We lead the industry in the training and certification of our technicians and offer an excellent opportunity for personal development. As part of The Sunday Times list of the Top 100 companies to work for, Auto Windscreens offers the chance to join a vibrant, innovative and forward thinking company. Summary of the Role Purpose A Service Centre Manager is responsible for the financial success and day-to-day operations of a Service Centre. Their duties include: Maximising operational efficiency & productivity. Maintaining and improving operational processes and ensure that high levels of compliance are evident within the Service Centre. Developing a culture that ensures total customer satisfaction is at the centre of the operation. Promoting and creating a reward and recognition culture for outstanding service delivery by individuals and teams. Key Responsibilities of a Service Centre Manager Motivate and lead a team through regular communication, recognition and engagement Effectively and consistently manage their team in accordance with Company procedures and values, including people management procedures such as Disciplinary, Abs...