Policy Expert is hiring a Referral Investigation Assistant in Milton Keynes to investigate complex home insurance cases. The role involves customer communication, detailed investigation work, and collaboration with internal teams to ensure the accuracy of policies. Key responsibilities include handling inquiries, assessing risks, and maintaining records. The ideal candidate will be skilled in problem-solving and effective communication, able to manage sensitive situations with empathy. This position offers a great opportunity to contribute to fair outcomes for both customers and the business.
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