Job overview
Working within St. Richards Car parking department & I.D production.
·Site patrol’s
·Issuing parking charge notices
·Producing I.D (Swipe cards)
·Maintaining machinery
·Controlling stock levels
·Helping public with wayfinding
·Assist with production of congress tickets
·Work alongside security for block off and major incidents
Main duties of the job
1. To represent the Trust maintaining a clean tidy uniformed appearance.
2. To gather, process, keep and protect car park and car park user information and data and produce reports. Supervise all parking and checking of all vehicles for non-payment of parking fees.
3. To manage vehicles entering and leaving the car parks, parking areas and roadways enabling patients, visitors and staff to enter the Trust sites and buildings with ease and without causing stress or delay.
4. To participate in the collection of money from and the maintenance of the ‘Pay on Foot’ / ‘Pay & Display’ machines.
5. To maintain the cleanliness of the car parking equipment and the signage and to assess quarterly the road markings and traffic calming devices.
6. To maintain ticket levels in entry and exit stations.
7. The production and issuing of permits, warnings and vehicle ‘parking charge notices’ (PCN’s).
8. To process, manufacture and issue staff ID’s (Chichester only).
9. Communicate clearly and effectively with patients, visitors, staff, contractors and other emergency services to ensure there is clear access to all areas at all times.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Candidate Pack
Detailed job description and main responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
If you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.
The car park wardens help patients, visitors and staff to safely park their vehicles to ease access to clinics, wards and places of work. It is also a function of the post to manage vehicle movements across the sites to ensure emergency vehicles can access all areas. The post also requires the collection and processing of activity data and the production and issuing of permits, warnings and vehicle ‘Parking Charge Notices (PCNs)’.
Monitoring of traffic, tickets and cash collections from all the trust car park pay stations for the specified hours each week (including Bank Holidays and week-ends).
A flexible attitude towards the hours of work will be expected when necessary in view of the seasonal and daily pressures of visitor use. Times may be adjusted according to local circumstances and subject to discussion with service manager.
Monitoring and reporting on all the activities that take place on the Trust sites, especially car parking for the specified hours each week (including Public Holidays and weekends).
Some evening work will be required to gain a fuller picture of the activities that take place on the Trusts sites. Times may be adjusted according to local circumstances and subject to discussion with the Car Park Services Manager – Contract Services.
Help with the positive management of all trust car parks and roadways ensuring ease of access for patients, visitors, staff, contractors and suppliers to the sites and buildings.
DIMENSIONS: The post holder will be required to work in all weathers patrolling the parking areas and roadways of the hospital sites. The post also requires communication with members of the public, contractors to the Trust and staff to ensure the efficient management of the site car parks and parking areas.
KEY RELATIONSHIPS: Patients and visitors, staff, contractors, ambulance crews, police and fire and rescue services, Management and colleagues.
STRUCTURE CHART:
Main Duties:
1. To represent the Trust maintaining a clean tidy uniformed appearance.
2. To gather, process, keep and protect car park and car park user information and data and produce reports. Supervise all parking and checking of all vehicles for non-payment of parking fees.
3. To manage vehicles entering and leaving the car parks, parking areas and roadways enabling patients, visitors and staff to enter the Trust sites and buildings with ease and without causing stress or delay.
4. To participate in the collection of money from and the maintenance of the ‘Pay on Foot’ / ‘Pay & Display’ machines.
5. To maintain the cleanliness of the car parking equipment and the signage and to assess quarterly the road markings and traffic calming devices.
6. To maintain ticket levels in entry and exit stations.
7. The production and issuing of permits, warnings and vehicle ‘parking charge notices’ (PCN’s).
8. To process, manufacture and issue staff ID’s (Chichester only).
9. Communicate clearly and effectively with patients, visitors, staff, contractors and other emergency services to ensure there is clear access to all areas at all times.
10. To ensure the patient, visitor experience is a positive experience.
11. The collection of parking fees and issuing of egress tickets using a cash register, keeping accurate daily reports including cash, ticket records to comply with audit controls.
12. Supervise and assist with car parking with the aim of providing a safe and easy experience for all visitors.
13. Assist patients and visitors in finding their way around the Trust site.
14. Report to the line manager any irregularities concerning the safety of the site and to monitor generally the condition and use of the Trust sites.
15. To report registration number of a vehicle, when the owner refuses to pay, in order that the necessary action can be taken.
16. Carry out machine repairs where possible.
17. Report faults to equipment supplier for repair when unable to repair.
Person specification
Evidence and assesment
Essential criteria
18. I.T Literate, Work, Excel Etc
19. English & Maths A-C Grade or Equivalent
20. Customers services level 2 NVQ or Equivalent
Desirable criteria
21. Previous experience working within Healthcare
22. Previous experience with Customer focused workplace
23. Understanding of BPA guidelines
Equality, Diversity, and Inclusion
Essential criteria
24. Evidence of having undertaken own development to improve understanding of equalities issues
25. Evidence of having championed diversity in previous roles (as appropriate to role).
Important information for applicants:
A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications